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(423) 745-7511Visit WebsiteMap & Directions1403 Congress Pkwy SAthens, TN 37303Write a Review

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Michelle G.

07/24/2018

Overall
Atmosphere
Food
Service

This establishment was flithy... The drink machine had no cups and wronge cup lids. The food was ok but I was hungry. Clean it ulp Mc D's...

SO
Scott O.

12/13/2016

Overall
Service

Went inside to place an order waited at register almost five minutes. There were two management employees behind counter talking neither one acknowledged my presence. I finally asked after one walked away if they were waiting on customers that I had been waiting. Management employee then yells for font end help. Management team needs to be more proactive in customer service if it doesn't happen there how can they expect associates to act. Left store very dissatisfied

della1

04/06/2008

Overall
customer sservice

Food was good, cashier was perfect. I was traveling with my sick mother who can only have limited salt on her food so when reqested light salt on her fries the lady (Carol) was not polite or has any stomer services skill at all she yelled out "they will just have to wait" this is a poor excues for customer servcie or satisfaction. Mc Donalds really needs to screen there employee's better.

Details

Phone: (423) 745-7511

Address: 1403 Congress Pkwy S, Athens, TN 37303

Website: http://www.mcdonalds.com/

More Info

General Info
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
Payment method
cash only
Categories
Other Information

Good For Family: Yes

Good For Groups: Yes

Wheelchair Accessible: Yes

Parking: Lot, Free

Cuisines: Yogurt, Burgers, American, Sandwiches, Fast Food, Hot Dogs, Healthy, Diner, Ice Cream, Cafe, Omelets

Good for Kids: Yes

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