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        (423) 745-7511Visit WebsiteMap & Directions1403 Congress Pkwy SAthens, TN 37303Write a Review

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        Michelle G.

        07/24/2018

        Overall
        Atmosphere
        Food
        Service

        This establishment was flithy... The drink machine had no cups and wronge cup lids. The food was ok but I was hungry. Clean it ulp Mc D's...

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        SO
        Scott O.

        12/13/2016

        Overall
        Service

        Went inside to place an order waited at register almost five minutes. There were two management employees behind counter talking neither one acknowledged my presence. I finally asked after one walked away if they were waiting on customers that I had been waiting. Management employee then yells for font end help. Management team needs to be more proactive in customer service if it doesn't happen there how can they expect associates to act. Left store very dissatisfied

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        della1

        04/06/2008

        Overall
        customer sservice

        Food was good, cashier was perfect. I was traveling with my sick mother who can only have limited salt on her food so when reqested light salt on her fries the lady (Carol) was not polite or has any stomer services skill at all she yelled out "they will just have to wait" this is a poor excues for customer servcie or satisfaction. Mc Donalds really needs to screen there employee's better.

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        Details

        Phone: (423) 745-7511

        Address: 1403 Congress Pkwy S, Athens, TN 37303

        Website: http://www.mcdonalds.com/

        More Info

        General Info
        We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Services/Products
        DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
        Payment method
        cash only
        Other Links

        http://www.mcdonalds.com/

        https://www.mcdonalds.com/us/en-us/full-menu.html

        https://mcdonalds.smart.link/mjuu1ggdi

        Categories
        Fast Food Restaurants, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
        Other Information

        Good For Family: Yes

        Good For Groups: Yes

        Wheelchair Accessible: Yes

        Parking: Lot, Free

        Cuisines: Yogurt, Burgers, American, Sandwiches, Fast Food, Hot Dogs, Healthy, Diner, Ice Cream, Cafe, Omelets

        Good for Kids: Yes

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