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Whatever You Drive, Drive A Firestone

General Info
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust ? all of which add up to a total car care experience.
Extra Phones

Fax: (501) 316-0340

TollFree: (800) 367-3872

Call Us: (800) 367-3872

Services/Products
Tires Batteries Brakes Oil Change Alignment and All Auto Services A/C Service Air Filters Alternators Auto Heating & Cooling Services Brake Pads Brake Services Bridgestone Tires Car Auto Batteries Car Auto Inspections Car Auto Maintenance Car Auto Wiring Climate Controls Cooling System Parts Disc Brakes Engine Repair Engine Services Engine Tune-Up Firestone Tires Ignitions Minor Repairs Radiator Service Radiators Repair Services Rotors Spark Plugs Starters & Ignitions Starting & Charging Services Steering & Suspension Services Tire Repair Services Tires Service Transmission Service Tune-Ups Vehicle Inspection Vehicle Maintenance Wheels and more. Come see us today!
Brands
Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
Payment method
amex, discover, visa, master card
Categories
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Reviews

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BG
Bots G.

11/21/2015

Overall

I would give no stars if I could. Every time I try to take my car here it's at least a 2 hour wait. If you are going to strictly work off of reservations then don't allow walk-ins or you should only allow so many reservations as to not interfere too much with people who want stop by and wait on their car. Prices are cheaper elsewhere anyway. Poor management structure.

dcwalker30

03/08/2011

Overall
Poor Time Management.

I went into Firestone in Benton for an oil change today. I waited 1 hr 49 min. Another gentleman arrived for an oil change 20 minutes before I left, and his car was finished 5 minutes before mine. 1 hr 49 min wait compared to a 15 min wait. I pointed this out to an employee who was not able to offer me any kind of an explanation for the grossly disproportionate wait times (and that he arrived significantly after, but left before me) . A, "We're sorry" would have sufficed, but I didn't even get that. I will not be giving this Firestone location any future business. I will also be instructing others to avoid this Firestone location due to extremely poor time management.

Details

Phone: (501) 207-0098

Address: 20760 Interstate 30 N, Benton, AR 72019

Website: https://local.firestonecompleteautocare.com/arkansas/benton/20760-i-30-frontage-rd/