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Fax: (205) 426-5563
Alabama Skin Institute, Inc.
Office staff unprofessional and unhelpful. Would not file insurance without the actual card even though had copy of it front and back *no different than making a copy of it on your copier. Tried to speak to office manager and was given the run around... "don't know when she will be available".... I have seen multiple bad reviews about office staff. My daughter left without being seen as I told her we will make you an appointment with another dermatologist with a staff that is competent and helpful. I don't know how he stays in business with poor quality front office staff.
At scheduling, I was told to come 30 min. before appt. time although all forms had been mailed previously to have completed at appt. time. First impression was a cluttered and disorganized office that could use a good cleaning. Staff made no eye contact, barely spoke while copying my ID and were less than friendly. Although I arrived 30 min. early I still wasn't seen until 25 min. after my appt. time. The nurse who called me back was very friendly to the point of being silly and unprofessional. When the doctor finally came in, he was cordial but immediately began an exam on my HEAD....saying their initial visit included a head to toe skin exam. Finally, he asked what I came in for. Diagnosis was it looked like one thing but wasn't sure and suggested a biopsy if I wanted OR I could try a cream for a month or two to see if it helped. I chose the less invasive cream treatment to start. I thought he was condescending & rude and will NOT go back. Office staff apparently hates their jobs.
Phone: (205) 426-5507
Address: 6285 Park South Dr, Bessemer, AL 35022
1240 1st St N Ste 110, Alabaster, AL 35007
1201 Lake Dr SE, Bessemer, AL 35022
224 1st St N, Alabaster, AL 35007
2020 Patton Chapel Rd, Vestavia Hills, AL 35216
3055 Lorna Rd Ste 210, Birmingham, AL 35216
2010 Patton Chapel Rd, Birmingham, AL 35216
644 2nd St NE, Alabaster, AL 35007
995 9th Ave SW, Bessemer, AL 35022
1010 1st St N Ste 301, Alabaster, AL 35007
2116 Data Park Cir, Birmingham, AL 35244