In our experience, all Chick-Fil-A locations are clean and well run. This one is no exception. The workers at this location very friendly and even when things are crazy busy (like Tuesday night when kids can eat free if with an adult who buys a meal) they always are pleasant and quick. When our young son's 'bumble bee' balloon popped (the one he got from the balloon artist there on a recent Tues. night), an employee saw him crying and went over and got a replacement balloon which he brought to our table. Upon my wife saying thank you, we all were happy to get the usual "my pleasure" reply that must be in bold on page one of their employee handbook.
I take my young son to this Chik Fil A at least once a month. The food is always great, but the staff here are so helpful and nice. They will often carry our food to the table for us which is so helpful with a little one in tow. They have a very nice (and clean) play area.
Extremely kind staff, there is a nice play area for kids, can be very busy on Saturday so plan accordingly.
We went here on a busy Saturday morning, primarily for the play area for kids (which was used by our toddler during the entirety of our visit with a short snack break here and there) and my husband's craving for some chicken. Service is kind, the play area is great.
The customer service here rivals anything else I've seen. They have people outside to streamline the drive through. They make the ordering process very quick and relatively painless in a hurried atmosphere.
This particular location is always busy. Their drive through line is typically long but the staff is very efficient and the line moves quickly. Inside atmosphere is your average fast food place, there is a play area for kids. It's typically very loud inside because it's so busy and full of people.
I could seriously eat Chick-fil-A every day! The food is AMAZING! The service is great too. The drive thru might have 30 people in line and they move much faster than some fast food restaurants would with 3 people in the line!
It is a very nice place to go there are very helpful they have great food and there always willing to help and I love how they say my pleasure
The people are always friendly. The service is fast, even when it is busy. The atmosphere is nice and the tables are always clean. Friendly service too.
I have eaten inside this location and have used the drive thru. Very fast, clean and pleasant experiences every time.
Employees are very professional. The service is always prompt and food fresh. The environment stays clean.
Phone: (615) 373-4160
Address: 330 Franklin Rd, Brentwood, TN 37027
- General Info
- As conditions and regulations about coronavirus evolve and differ across the country, availability of dining options like curbside or full dining room seating will vary by restaurant. What remains unchanged is our commitment to safety and high operating standards, and we are continually adjusting our operations to help protect our Operators, Team Members and Guests.
- Extra Phones
Fax: (615) 373-4161
- Payment method
- company card, paypal, amex, master card, visa, debit, discover, all major credit cards
- Price Range
- Brentwood Place Shopping Ctr
- Other Information
Parking: Lot, Private
Bike Parking: Yes
Drive Through: Yes
Good For Groups: Yes
Good for Kids: Yes
Wheelchair Accessible: Yes
Take Out: Yes
Cuisines: Chicken, Family Style, Fast Food, Omelets
Takes Reservations: No
Outdoor Seating: Yes
Price Range : Below Average
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