W Chicago City CenterAdd to Favorites
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07/24/2009Provided by Citysearch
We had issues with bed b*&s - (insects Citysearch won't let me use the real word) and large insects in our guest rooms. I called the general manager's office twice and received no response. I also reported the incidents (yes, that's plural) to Starwood Headquarters and never heard from them either.
I definitely had the feeling throughout my stay that the W decor theme of dark lighting was perfect for that property - it hides a multitude of sins.
12/09/2008Provided by Citysearch
This place REALLY is a hotel/nightclub. Rooms aren't very big but enough for me. Quite pricey. GReat martini's that come with a tin on the side which I absolutely love! & hot sangria? That was different.
O yeah and granny apples =) Overall pretty cool place. But book your room through one of the other sites instead of callin in directly, you might get a better deal.
10/27/2008Provided by Citysearch
I stayed for 5 days at the Downtown ""W"" hotel (on Adams St.) on my first trip to Chicago. I had very high expectations. Almost everything went wrong, from a tiny room (probably about the smallest i've ever been in), to a malfunctioning entertainment system, and more. While I know sometimes these things happen, what was most disheartening is the complete lack of care by management and hotel staff to my complaints. Let's just say that this was such a bad experience for me, that as a result I left the Starwood chain (Sheraton, W, etc.) and moved to the Marriott.
There are so many great hotel in Chicago, why risk it with this one? I recommend staying away from this hotel - there'll always be others willing to overpay for so little in return...
04/20/2007Provided by Citysearch
the room was really really small. like a european size room. the size of the bathroom was ridiculous - you had to contort your body just to brush your teeth! i got a wake up call at 4.45am that i never ordered (which probably means some poor soul didn't get their call!) and housekeeping knocked on my door despite the do not disturb sign.
BUT.. the lobby is beautiful. the atmosphere is definately buzzing. and the little little creams and shampoos in the room were fabulous (provided by bliss spa).
all in all - especially for the price - i was really disappointed.
02/24/2006Provided by Citysearch
Stay at this hotel. Accommodations are really nice but a hair small has a wonderful modern feel to it opposed to the Americana feel that a lot of hotel have. The staff is a little bit COLD"" are not super friendly but they are courteous enough to get you checked into the hotel. Room Service is 24hours a dayLove itComfort food mac and cheese YUM. Bellmen are really helpful and friendly. They leave you linen spray on your bed.its just the nice little things that make you feel like you are at home. The lobby is swank and pretty cool great place to have drinks and just hang outFantastic!
01/07/2006Provided by Citysearch
Hotel is definitely for 20-early40-ish crowd. Stayed during the New Year's weekend. Walking in to the hotel is like walking into after work happy hour. The style is definitely gothic. The staff was helpful overall. Maybe ""Cherish"" had bad day when I tried to ask 4 info. on amenities and room preference 1 1/2 wks prior 2 our stay. Would I stay again? No but, it was nice to try something different!
07/08/2004Provided by Citysearch
I was very pleased with choosing this hotel. I was concerned, given what I initially thought was too far, but I was wrong. It was only a few blocks away. We purchased the Yum or Yummy package, I don't remember, and it included a special dinner by the Chef just for my partner and I. You would also like the movie or video clips that are projected on certain parts of the architecture. It's hard to describe, but really cool at night when the lights are low. I highly recommend this place!
06/07/2004Provided by Citysearch
The W Chicago City Center was by far the best hotel experience I have had. Service by the attractive staff in Kenneth Cole uniforms was attentive and superb. Whiskey Blue was a wonderful scene. The decor was unlike any hotel I've visited (in a good way), and the CD playing each night when I entered my room was a great touch. I look forward to my next opportunity to stay at a W Hotel!
05/23/2004Provided by Citysearch
If you want to stay at a hotel that has a lot going for it, stay at the W City Center downtown in the loop. It was a little pricey, but well worth it. The restaurant served a great fish dish that I wish I could get the recipe for!
I found the people to be friendly and go out of their way to make me feel important. The lobby area has this great light show in the evening. I can't describe it, but it goes well with the hotel. Rooms were great!
05/21/2004Provided by Citysearch
This is a great, very cool hotel. This is a ""can't miss"" even if to stop by and look at the lobby area. W did a great job in turning this historic hotel in to a comfortable place to hang out.
My friends and I stayed at this hotel over the weekend and found the area much quieter than expected. This part of the city seems to shut down after work is over! You have to walk a few blocks for shopping and food, but the El stop is right there. We got a good deal that even included a Starbuck's card for coffee! Gotta check it out!
05/17/2004Provided by Citysearch
The W Hotel on Adams is a cool place to hang out after work. My friends and I go there every so often to drink at the bar and listen to music. I stayed there for an event last week and the rooms are just as cool as the rest of the hotel. Would highly recommend.
04/05/2004Provided by Citysearch
This is one of the best hotels to stay at in Chicago...especially if you are staying in the Loop. The lobby area is beautiful and it is so convenient to everything. I was not especially thrilled with their restaurant, but the bar was very hip.
I stayed in a room on the 20th floor and had a pretty good view. The bed though, was to die for. It was so comfortable. They even use Aveda products in their bathrooms...very cool!
There was a bellman that helped me a couple of times during my stay as well as the Concierge. They were exceptionally friendly. I would definately recommend this hotel!!
03/20/2004Provided by Citysearch
If you are looking for a top-notch hotel in the Loop, this is the place to stay. I travel in to Chicago 2-3 times per month and I used to stay at the W when I first started a couple of years ago. The staff has some service glitches early on, but something happened and they have really made up for it.
I started checking out the other hotels in the Loop...The Allegro, Hotel 71, The Burnham...all the boutique hotels. I even recently tried the Hard Rock last month. None of them compare to this hotel. I have no plans to test out any more hotels. This is the place to be. The rewards program is worth it alone.
Beds are great, food is great, people are great!
Phone: (312) 332-1200
Address: 172 W Adams St, Chicago, IL 60603
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