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General Info
The epitome of Midwestern hospitality and a luxury downtown Cleveland, Ohio hotel, The Ritz-Carlton, Cleveland features an ideal heart-of-downtown location near attractions like the Rock and Roll Hall of Fame and Museum. Relax in well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland, and enjoy our hotel's exceptional dining at TURN Bar + Kitchen.The epitome of Midwestern hospitality and a luxury downtown Cleveland, Ohio hotel, The Ritz-Carlton, Cleveland features an ideal heart-of-downtown location near attractions like the Rock and Roll Hall of Fame and Museum. Relax in well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland, and enjoy our hotel's exceptional dining at TURN Bar + Kitchen.
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Extra Phones

Phone: (216) 623-1492

Phone: (216) 902-5255

Phone: (216) 621-2621

Fax: (216) 623-1492

TollFree: (800) 535-4028

Brands
Ritz-Carlton
Payment method
master card, visa, amex, company card, debit, diners club, all major credit cards, discover, cash
Neighborhood
Downtown Cleveland
Amenities
Meeting Facilities
AKA

The Ritz-Carlton, Cleveland

Muse At The Ritz Carlton

Ritz-Carlton Cleveland

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Wi-Fi: Paid

Reviews

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tonytone421

12/14/2009

Overall
Decieving

I recently stayed at the Ritz, which wasn't all it was cracked up to be in the first place. The room was nothing special, just like any other hotel room. The thing that really agrivated me was the unauthorized $100 charge that I wasn't informed about. The charge was to cover anything used while at the hotel, damage, snacks, ect.. It was a "hold" that I was never informed of! This "hold" put my bank account into overdraft, which caused several overdraft fees. When I talked to the accounting department, they were very rude! They gave me the run around, told me I had to call my bank to release the chage. My bank never heard of these procedures before, so they gave the ritz rep an 800 number to call, and request the charge to be lifted. This charge sits in your account for 3-5 days.. Very poor customer service! No communication whatsoever! Regardless of that, the room was not worth the price, even with the discount.

piqua41

01/23/2008

Overall
What You'd Expect From The Ritz

This elegant dining destination is five star everything - food, service and price. A special place for a special occasion.

linasz

10/09/2002

Provided by Citysearch
Overall
excellent, top-notch service

The hotel is spectacular in the kind of service its employees offer! All are very helpful and devote their undivided attention to you. The room we stayed had a magnificent view and an impeccable design. It offered a selection of current magazines, although there was no coffee maker. The bathroom was very nice. On the 7th floor they have an excellent pool, whirlpool, sauna, steamroom, and small gym. Better still they offer free daypasses to an adjacent full-facility gym!! Location is also perfect - adjacent to an upscale mall with train service to the airport, shops, and cinemas. Although they don't offer you airline miles, the extra level of comfort is worth the price as long as you are not overpaying.

pizzaexpert

09/21/2002

Provided by Citysearch
Overall
been around

You must stay on the suite levels. The club room is spectacular. Concierge is excellent. One night or one week it doesn't matter-you will be treated like royalty. The restaurant is warm and inviting.

Details

Phone: (216) 623-1300

Address: 1515 W 3rd St, Cleveland, OH 44113

Website: http://www.reineckersbakery.com

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