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General Info
Home of the Nationwide Lifetime Warranty!
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BBB Rating
A+
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Phone: (423) 569-0763

Fax: (423) 569-0763

TollFree: (800) 406-4279

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Reviews

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haroldo

06/25/2012

Provided by Citysearch
Overall
Editorial review from Citysearch

Excellent experience. Jason took the time to show us several vehicles. Anwered all questions. Even provided shade with an umbrella while my wife looked at each car. Provided us with ice cream and drinks to keep us cool. Allowed a thorough test drive taking it on the freeway, up down hills, traffic etc, so that we could see how it functioned in different enviornments. We wish that all sales reps could be like Jason. Will definitely recomend him to our friends.

pamelan

06/22/2012

Provided by Citysearch
Overall
Editorial review from Citysearch

Mike Bartlett, Jason Mircavich and Mike Fulkerson were courteous and explained everything thoroughly and truthfully. They worked to provide me with the best deal for my budget. The quality of customer service I received was impeccable. Mike Bartlett's help with financing and Gap Insurance saved me thousands of dollars. He even went over the paperwork for my trade and got me over a thousand dollars back in warranties and insurance that would have otherwise went to waste. He was a huge blessing and it has been a joy working with him and a truly pleasant experience. I would recommend their services to anybody in need of a quality vehicle.

robinl

06/19/2012

Provided by Citysearch
Overall
Editorial review from Citysearch

I had a great time at Larry Hill. Wes Miller, Kevin DeSena, Victor Yoshida and James Brown all made sure I was taken care of. There thoughtfullness was unexplainable and Larry Hill Ford is the only place that me or my family will ever buy a car! You have to check these guys out!

russellc850956892

06/18/2012

Provided by Citysearch
Overall
Editorial review from Citysearch

Wes and the guys were great to deal with. I used my personal bank and am not from cleveland. Wes took the time to take me to the local branch so I could get the check. By the time I got back he had all the paperwork ready to sign and the car was clean and filled up with gas. I will be back next time!!!

LSteagall

06/13/2012

Provided by Citysearch
Overall
Editorial review from Citysearch

When I showed up at the dealership I was greeted professionally and the salesman Dustin hayes was very courteous.He asked me what I was hoping to accomplish by stopping by and how he could best help me do that. i ended up buying that day. It just made sense and he kept me informed of every step along the way. i will always recommend Larry hill and Dustin hayes.

jamescornwall78

06/13/2012

Provided by Citysearch
Overall
Editorial review from Citysearch

Great experience. Will be back here in the future. Enjoyed working with Jason. Best car buying experience I have had, and will recommend the dealership and Jason Craven. Thank you for the experience. Great experience

pm517

06/01/2012

Provided by Citysearch
Overall
This is our 2nd experience at Larry

This is our 2nd experience at Larry Hill, and we have been extremely pleased with Jason. His dealings with us have been very professional, but with that personal touch that is lacking so often these days. He was extremely knowledgeable on the vehicle, and worked with us to understand the advantages of a new 2013 Explorer versus our current 2011 model. In fact everyone we have had contact with today has been extremely friendly and courteous.

tt485

06/01/2012

Provided by Citysearch
Overall
Cannot be described anything short of

Cannot be described anything short of amazing. This is the third vehicle in a row my wife and I have bought from Larry Hill Ford, and the experience keeps getting better. The sales representative and the finance person gave me what I feels is the absolute best deal possible, and I hope to continue doing business with Larry Hill Ford for years to come, and suggest friends and family do the same.

LGE222

05/29/2012

Provided by Citysearch
Overall
Will definately use in the future

We really appreciate Shane Gay working with us. I have bought 2 cars from him since Dec. 2011 and he's really put great effort and care into making sure I got what I wanted. We will definitely use Larry Hill Ford in the future and will always ask for Shane Gay to help us.
Mike Bartlett was a life saver. He worked his magic and got me a much better interest rate than one of your other representatives. I am very pleased with the service that he provided us.
Thank you for having wonderful dedicated employees who care about their customers such as these two guys.

JEPrice1

05/24/2012

Provided by Citysearch
Overall
Will Recommend

The experience of working with Jason has been very pleasant. We actually found a car at a equal price and came back and bought from Jason due to the great customer service we were given. The courtesy extend from the finanicial department was also greatly appreciated. We wil definitely recommend Jason and Larry Hill Ford.

MWither

05/22/2012

Provided by Citysearch
Overall
Good buying experience

Jason Craven was extremely knowledgable in the vehicles of interest to us. He listened very well to our needs and met them perfectly. He is also very personable and a very good salesman (am in sales also and appreciate being treated so well). Sales manager also was great at listening and meeting needs personably. Good buying experience all way round.

Cateyez

05/18/2012

Provided by Citysearch
Overall
Jason was honest

My salesman was helpful and informative and pleasant to deal with. Very clean show room and inventory. Jason was honest and worked hard to give me the best price.

PShorts

05/17/2012

Provided by Citysearch
Overall
Friendly workers

Everyone was very nice and friendly. Great customer service. We were greated even before we were completely out of the car

MTHompson

05/01/2012

Provided by Citysearch
Overall
Outstanding

My experience with Trey was incredible. I didn't think we would be able to get a car and he went out of his way to find a car for us! He has a great personality and is easy to work with. Thank you!

bhoward33

04/30/2012

Provided by Citysearch
Overall
Everyone was very friendly

awesome! thanks to trey and majdi :) everyone was very friendly and answered all of my questions. if i ever need another car i will definetly be back here. thanks guys

teacher38

04/25/2012

Provided by Citysearch
Overall
Chris was very professional

Chris was very professional thoughout our entire process. He made us feel as though he genuinely cared for us and made sure all of our needs were met. Chris made the car buying process as easy as possible.

rtrick811

04/09/2012

Provided by Citysearch
Overall
Will absolutely send my friends and family to them

My husband and I have been searching for a car for several month. We arrived at Larry Hill Imports one afternoon and was quickly greeted by Chris' smiling face. I rattled off a few cars that I was interested in and Chris immediately pointed me in the right direction. He immediately caught on to my wants and needs and worked hard to find the perfect car for me.

I teased him about having my number on speed dial since he would check in regularly to notify me about vehicles that had just arrived on the lot or ones that he thought I might be interested in. He was not pushy at all - which I loved. He was the epitomy of a service and customer satisfaction agent. I felt that he truly wanted me to be happy with whichever car I purchased.

After several months of working on and off with him, he called to suggest we look at a Mercury Milan. It was the perfect mix of everything I wanted and needed. It was a ""spot on"" choice for me - and I owe it all to Chris for finding it! After negotiation, the price was right and the car was mine!

I will absolutely send my friends, family and anyone in the market for a new vehicle to Chris. Larry Hill is blessed to have such a great asset. I tried to hire him....but his loyalty to his job won out!

jpatt87

04/02/2012

Provided by Citysearch
Overall
Understood personal needs

First time at the dealership and met Alex. He was friendly, knowledgable, and honest. He understood my personal needs and help me find the vehicle that was right for me. No pressure. Great buying experience.

clfkzy

03/27/2012

Provided by Citysearch
Overall
Will buy here again

OUR SALE REPESENTATIVE DAVID BABBITT WAS VERY INFORMENT HELP US WITH ALL DECISIONS WAS NOT PUSHY GIVE US PLENTY TIME TO DECIDE ABOUT THE PURCHASE VERY PROFECTIONAL WILL DEAL WITH HIM IN THE FUTURE

timc615

03/16/2012

Provided by Citysearch
Overall
Went beyond call of duty!

Chris was very helpful. He went above and beyond the call of duty to ensure that we got a very nice car. I will always deal with Larry Hill and Cris has become our new saleman. Thanks

Details

Phone: (423) 472-5454

Address: 2496 S Lee Hwy, Cleveland, TN 37311

Website: http://www.clevelandford.biz

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