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General Info
I've been representing Allstate for over 47 years and have worn many hats. My tenure and experience has allowed me to not only understand the ins-and-outs of insurance, but also to service hundreds of families regarding their protection needs. I can help you protect the things that are important - your family, home, car, boat and more. I'm proud to represent a company who's been serving satisfied customers for over 70 years. I can offer quality insurance that's affordable and provide easy access for you to contact me in person, over the phone, or through my Web site - wherever and whenever you need. Both Allstate and I know how important price and service are for a long-lasting relationship. As a small business owner, I understand the importance of building a solid foundation for the future and developing long-lasting customer relationships. That's why I'm committed to offering you the same level of service I'd expect from my own business dealings. When you leave my office, I hope you'll feel confident, informed and satisfied in your choices. The way you should feel.
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Fax: (865) 684-4436

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Traveling East from Knoxville get off Campbell Station Road make a left. We are on the left in Station West plaza behind AFC Urgent Care and Elliott Boots across the street from Casey's Gas Station.

Knoxville Area Urban League Board Member,Knoxville Chamber

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Eugene B.



I have been a customer of Lonnie Jones Allstate Agency for several years. Everyone that I've dealt with has been very helpful. As I've made improvements to my house, my rate has actually gone down. I would recommend them to anyone.



The Lonnie Jones Agency has be...

The Lonnie Jones Agency has been great ever since the day i started with Allstate. The staff is extremely nice and they respect me as a customer. I would highly recommend them to anybody looking for insurance. The customer service and price keeps me me leaving.



I have been a customer of Lonn...

I have been a customer of Lonnie Jones Allstate Agency for more than 20 years. He and his staff has always been honest and very professional. As I read one person complaint about rates, it seems he has endured some problems. Many insurance agencies will lower a rate to get you in the door, but it will soon change after a few payments and then the true rates come back home. I also want an Agency that has been in business for a duration period that proves it has been successful and honesty is a huge factor I believe that keeps an agencies doors open. I would highly recommend Lonnie Jones agency for all your family needs. "A Happy Customer"



With Allstate for more than 15...

With Allstate for more than 15 years when I found out I was paying way too much (over $750 /mo) for my families auto, RV, boat, homeowners ins. I investigated & found them to be higher on everything. My RV rate w/ Allstate was over $900/yr and at my new rate is about 1/3 that WOW. I have put off checking around for years and that has cost me a bunch of money. I cancelled before the next payment was drafted from my acct. I received a refund on 2 of my policies and a bill on 2 of the 4 cars I had insured. I called and questioned it and they were going to look into it. The bill I received had no coverage dates or anything, just an amount they say I owe. I have requested a statement showing how this is possible. Nothing. Now they have turned it over for collection. I offered to pay it in full immediately if they would send a statement showing that I owe the $160. Nothing. Now more threatening letters. I am really not that concerned with credit scores at this stage (ours will be fine even with this) and don't care if they contact my employer because I have told everyone I work with giving out contact info for my new agent. I would however hate for them to harass my wife about it. Do yourself a favor and check around before signing with this bunch. Maybe I owe the money, but couldn't they just send me a statement to show me.


Phone: (865) 675-0300

Address: 11309 Station West Dr Ste 24, Farragut, TN 37934