More Info

"We Do What We Say Everyday"

General Info
Allan Vigil Ford has been a staple of the local community since 1982. We collectively are made up of friends and family all wanting to make a positive impact here in our community and in peoples lives who we do business with. We don't want to sell you one vehicle, we want to earn you and your families business for life. We are your one stop shop new, used, and leased vehicle purchases. We also have a fully staffed service and parts department that are eager to help with any and all your automotive needs. Customer service is our number one priority and our attitudes reflect just that.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Brands
Acura, BMW, Chevrolet, Chevy, Dodge, Ford, GMC, Honda, Hyundai, Infinity, Jeep, Kia, Land Rover, Lexus, Lincoln, Mazda, Mercedes, Mercury, Mitsubishi, Motorcraft, Nissan, Ram, Toyota, Volkswagen, Volvo
Payment method
amex, debit, discover, master card, visa, cash, check, financing available
Location
Allan Vigil Ford of Fayetteville is located a half mile north of the town square on Glynn Street (HWY 92).
Amenities
Shuttle Vehicle
Categories

Reviews

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Times P.

12/17/2015

Overall

If I could rate them with a 0 then I most definitely would. This was absolutely the worst customer service II have EVER experienced! The salesman was rude and incompetent! He does not have the knowledge of the Ford inventory. We purchased a Ford F-150 Lariat and were told it had several additional features that we found after the fact that it does not. No heated rear seat, no side mirror defogger just to name a couple. We went to a different delearship after we purchased to buy some accessories and a salesman at the LaGrange delearship showed us features on the truck we purchased that were completely overlooked by the salesman we purchased from in Fayetteville. Our salesman was in such a rush just to make a sale that he mislead what features were actually on the vehicle and failed to completely demonstrate the features it does have. In addition, we were promised a bed cover and 3+ months later we have not received the bed cover. Any calls and messages to the delearship or our salesman have not been returned. They gave us a document called a "We Owe" as a promise to deliver a bed cover. This "We Owe" has proven to be worthless! This review could go on and on stating the many failed promises and failure to follow through. I would highly recommend that if you are looking to buy a vehicle DO NOT buy from Alan Vigil in Fayetteville, GA. One last comment... after test driving and feeling forced to make a decision on the purchase at their closing hour, we decided to sleep on it. After telling the salesman several times that we were not going to make a quick purchase that we needed to step away and think about it he got up from his desk, grabbed his jacket and left without so much as a thank you, look forward to seeing you tomorrow or ANYTHING! He simply was disgusted that we would not buy that night that he just left. NEVER EVER again will we buy a vehicle from this delearship!

adam.hagy.7

08/14/2013

Overall

These other reviews must come from the managers because they are the worst, me and my grandpa went up their twice once to find him a good used car and the second to buy to test drive and buy the car cash in hand. Both times no one would help us and we went inside to get help and the first time no body was even in sight and the second time the guy was rude and very unhelpful. I would recommend anyone to just drive up the road to union city where they actual know how to be helpful. I hope they read this too so that they know they missed out on 18,000$ cash

ladyroz09

07/29/2012

Overall
Poor customer service and lack...

Poor customer service and lack of communication. I had my car repaired at Allan Vigil Ford Collision Center in Morrow, GA after my accident. Afterwards, I had a situation where I needed someone from the body shop to call an insurance company to verify the dates that they had my car. I called several times and left several messages. No one called my back. I spoke with Lennie Bishop, the manager of the body shop, and explained my situation. He said he would get back with me but never did. Finally, I had to contact the general manager of the dealership just to get my situation resolved and even he made me feel like I was wasting his time. Something that should have taken less than 5 minutes, took over a month to be resolved.



I would not recommend this place to ANYONE!

eddyfork

02/25/2012

Overall
Pleasure, outstanding, delight...

Pleasure, outstanding, delightful, commendable, wonderful and just right are a few words I can use to describe Allan Vigil. The entire process everyone was so accommodating and pleasant. We had an excellent time and i was under the impression the staff was very sincere about making us feel welcomed.

nickstar70

02/18/2012

Overall
Being the owner of your own bu...

Being the owner of your own business means you work long hours. Sometimes you don't have much time to yourself and would like to get things done but can't due to other places hours. I have been wanting to get a new truck for a while now but I can't ever seem to get to the dealers before they close. I called Allan Vigil and told them my issue. They said if I would like they could start all the paperwork and all I would have to do is come down pick out the one I wanted and sign. I then told them I wouldn't be able to get there until about 10pm. They waited for me and we got it done in about 30min. I blown away with the service they provided me and wouldn't of changed a thing.

reeselvis

02/12/2012

Overall
Allan Vigil Ford has the best ...

Allan Vigil Ford has the best service and quick lube around. They get me in right away and have me out of there in a timely manner. I never have to worry about something getting lost or stolen and if it needs it they will give it a quick wash. The prices are are very reasonable and you'll get great service.

mullenr714

02/04/2012

Overall
Allan vigil ford gave me a gre...

Allan vigil ford gave me a great deal on a new F-150. The truck is so nice and drives like a dream. Everyone were so nice and friendly, also I went to meet a service writer just in case I have any issues. I have everyone at Allan Vigil Ford to thank for all of it.

pdee514

01/28/2012

Overall
Allan Vigil has the best sale...

Allan Vigil has the best salesmen around. When I went there I was just looking and they were a big help. I was able to look at a car and they could tell me mostly everything about it. From all the safety features and the engine displacement, to the comparable competition. I really enjoyed getting my car here and they made the decision very easy.

srich418

01/21/2012

Overall
Coming to a car dealer is a bu...

Coming to a car dealer is a burden but I didn’t feel like that at Allan Vigil Ford. They were very nice and accommodating. They had a great selection for cars, new or used. I really got a great car at Allan Vigil and have had no issues.

thall615

01/13/2012

Overall
Allan Vigil has the best selec...

Allan Vigil has the best selection of used cars. I was able to find almost every car I wanted to check out at one place, this saved me a lot of time. I was able to find a car I liked and they were very negotiable on the price and also gave me a few extras for free. Im very happy I went here first.

Details

Phone: (770) 960-3880

Address: 275 Glynn St N, Fayetteville, GA 30214

Website: http://www.vigilford.com

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