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(615) 771-4046Visit WebsiteMap & Directions2000 Mallory Ln Ste 100Franklin, TN 37067Write a Review


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Courtney P.



The customer service at this location is AWFUL. I was in there yesterday, standing in line with two people in front of me. The lady at the checkout was taking a while to pay or kept adding things to her order. This was not bothering any of the customers, including myself. The young girl working the register (short hair, nose ring) was very obviously annoyed. She kept rolling her eyes in front of all the customers, sighing very loudly, tapping her fingers, etc., while this poor lady is just trying to pay for her meal!!! INCREDIBLY RUDE!!!!! This little girl needs a lesson in customer service and PATIENCE!!! I will not be visiting this location anymore. It's a shame that one employee can ruin the whole experience. This girl should be fired.


Phone: (615) 771-4046

Address: 2000 Mallory Ln Ste 100, Franklin, TN 37067


More Info

General Info
From focusing on quality, clean ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Franklin is here with warmth and welcome. Panera Bread. Food as it should be.
BBB Rating
BBB Rating and Accreditation information may be delayed up to a week.
Horizon, Pepsi, Stonyfields
Payment method
amex, discover, master card, visa, cash
Price Range
Cool Springs Market
Day-End Dough-Nation™,Panera Bread® Community Breadbox™
Other Information

Parking: Lot, Private

Wi-Fi: Free

Bike Parking: Yes

Attire: Casual

Good For Groups: Yes

Good for Kids: Yes

Take Out: Yes

Cuisines: Sandwiches, Diner, Cafe, Omelets

Takes Reservations: No

Outdoor Seating: Yes

Specialties: You Pick Two, Vegetarian Broth Bowls, Specialty Breads, Hand-Tossed Salads, Power Menu, Soup In a Breadbowl, Artisan Breads, Freshly-Baked Breads, Flatbread Sandwiches

Price Range : Below Average

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