More Info

BBB Rating
A+
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Extra Phones

Fax: (423) 870-8204

Brands
broyhill, flexsteel
Payment method
debit, discover, amex, financing available, master card, visa, cash, all major credit cards
Neighborhoods
Dupont - Murray Hills, Northgate - Big Ridge
Category
Other Information

Parking: Lot, Private

Reviews

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GF
Greg F.
Edited: 01/25/2018
Overall
Selection
Service

My wife and I purchase a bedroom furniture brand was Kincade very beautiful furniture color matched our bedroom perfect

LB
Lynda B.

05/30/2016

Overall

Purchased several rooms of furniture. When we ordered specifically said we needed when we moved in. Were promised we would have it in time. After 2 weeks I checked in to make sure it would come in time. Told it was getting made and we would have it in time. When it came time to deliver the furniture we were told the two most important chairs would be another 7 weeks. Imagine a beautiful new home with only a sofa in the living room when you are entertaining and need a place to sit. We were just told it will look great when it gets here. Ordered other furniture from several stores and all of it was delivered well before we were promised. Will never use E F Brannon again.

Mkbmediamkb

01/17/2012

Provided by Citysearch
Overall
Warning! READ THIS BEOFRE YOU BUY!

Do NOT buy from them!!! They ripped me off for $3,000!
I am doing my entire new home with blacks and whites, black cabinets, white rug etc. I picked out a sofa and love seat spent over $3,000 when they delivered it, the sofa was BROWN!!!! They messed up and will NOT ADMIT IT!! They said I could come in and change the sofa color, I went in, and chose a LESSER grade leather, then they told me it would be $1,000 to change the color!!! The entire house has this color scheme, I already have a Dark brown sofa I would NEVER HAVE ORDERED BROWN! I have never written a review before but I do not want others to get ripped off like I was!

AppleDumpling

03/03/2011

Provided by Citysearch
Overall
Solid wood at great prices

solid wood furniture at a great price. Sales people were very friendly and knowledgeable. Will be back for future purchases.

cdale613

02/27/2011

Provided by Citysearch
Overall
Super Quality at reasonable prices

In this day of throw away furniture I found a solid wood bedroom suite that we loved and the price was less than what I expected. Next purchase will be for the living room and what we saw on their showroom will definitely have us coming back. If you are looking for furniture that will last I would highly recommend EF Brannon Furniture. I also like dealing with family owned businesses and the staff was very helpful.

donna1212

10/09/2008

Provided by Citysearch
Overall
Absolutely The Best!

The very best experience I have every had at a furniture store. Sales people were freindly and helpful, plus very funny, and their store was beautifully decorated. They all worked together when I was there and put together some great stuff for me. One of my things that I got was delayed because of fabric but everyting else was right on the timeline they gave me. I did have a problem with one of the items, but when I called them and let them know someone came to my house the next day to take care of it. I was told by two of my friends that I should go here because of the great service. I now know what they were talking about. I have been purchasing furniture for many years from different places. I now have a home for furniture.

golphergal

05/21/2008

Provided by Citysearch
Overall
Disappointed

I felt like I was a child or an employee of this store the way the manager spoke to us. The saleswoman was nice enough but her manager put us off. Greasy and sleezy tactics. I found my furniture elsewhere at a better price.

WalterBoardman

03/24/2008

Provided by Citysearch
Overall
they will tell you anything to get your money.

We were promised the furniture in 10 to 14 days. Three months later (After Easter guests came and left) we get a call that the pieces could be delivered. We would have canceled except that we painted the rooms in anticipation of the new colors and the out of town family coming for Easter Sunday week. We later found out that our order was misplaced by the store.

rrretired

01/13/2008

Provided by Citysearch
Overall
Hand ful of howdy and a mouth full of much obliged

This store was recommended to me at the golf course. They have been in business for a long time. I guess the owner is a good ol boy. Maybe you have to be from tennessee to be treated like a citizen. The saleswoman that tackled me at the door dropped me like a hot potato when I told her I was from Miami. I guess I should have told her I had a home in Chattanooga too. I wandered the store for almost an hour. Overheard convesations among the staff about the customers and management convinced me to go up the road. On my way ot the door, one of the managers passed me and asked if I found what I was looking for. I told him someone should have asked me that when I came into the store. He said, well if you can't find it here you don't you don't know what you are looking for. That was the comment that drove me to write this review. I think I am changing golf courses too.

soddylady

01/11/2008

Provided by Citysearch
Overall
Dirty store, Pushy sales people, Just want your money

I spent thousands of dollars at this store that advertises as WHOLESALE furniture. Well, the furniture arrived late and damaged. The managers were unresponsive. When they did lower themselves to return our call he was rude and unresponsive to an obvious problem. After many, many calls they admitted there was ""actually a problem"". We went to Dalton, GA and got better quality furniture. No sales pressure. We got exactly what we wanted. (It was wholesale) It arrived on time and undamaged. There are so many furniture stores around here, I do not recommend anyone doing business here and having to go through what we went through. If you do shop here, Do Not Order the furniture. See it before you pay for it.

deb s

08/18/2007

Provided by Citysearch
Overall
I Love EF Brannon

I have purchased several pieces of furniture and have gotten excellent service and prices. I just keep going back everytime I need or just want something. You don't get pressured, but you do get treated like the customer and not made to feel like you should feel honored to get to shop there.

houstongraham

11/20/2006

Provided by Citysearch
Overall
great prices and service

i purchased a dining room table hutch and curio the sales lady was fantastic and the price was great i had a wonderful experience with none of that up in ur face begging u to buy like the other guys

Details

Phone: (423) 877-1299

Address: 5245 Highway 153, Hixson, TN 37343

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