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Northgate - Big Ridge


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Diane F.



The customer service at Pet Care Warehouse has always been friendly and helpful. They are very informative and the prices are affordable for the products offered!

Angela S.


Staff is friendly and helpful ...

Staff is friendly and helpful and they don't seem to have turnover. The same lady has been there for years and knows my pets.



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Help with fish tank needs

I purchased a used fish tank and didn't know didley on what was right or wrong in setting it up. The sales person was quite knowledgable and extremely helpful. She advised me on what I needed and didn't try to sell me more than was necessary. I find that very important to me as well as not to being pushy. I will be back! Thanks.



Provided by Citysearch
Stupid employees and terrible lying management BEWARE

I bought a new fish to go in my expensive reef tank. The idiot of a salesman sold me a fish that was completely incompatible with everything in my tank. I tried to take it back and the manager refused saying that all sales were final.

The fish caused hundreds of dollars worth of damage and was a complete disaster. Maybe hamsters are fine to get there, but if you have any questions about aquaria dont trust the high schoolers they have as employees. They will tell you anything to sell you something.

The least they could have done was take back the fish and apoligize. Neither happened or was offered. I was screwed royally. I will never go back



Happy Ramond is an incompetent NINCOMPOOP

I am a customer of Pet Care Warehouse, as well as a number of other pet stores in Chattanooga and outlying areas. I find that Pet Care Warehouse ranks as one of the BEST. The staff are competent and friendly and what they offer for sale is of high quality! I am certain that the individual who hides behind the the pseudonym of HAPPY RAYMOND has either been paid to post negative comments with respect to certain Pet Stores in order to generate business with the one/s he is affiliated or assosiated with!

In other words, he is a nothing but a FRAUD!



happy raymond has no clue

happy raymond reviewed three fish stores in the same day and that was all he's ever reviewed. something must be fishy about our friend raymond. my fish ive purchased from all three stores have done well but i am partial to PCW because their staff is friendly and knowledgeable and i live close to it so it is convienient. also, he having posted three reviews in one day on three fish stores makes me believe that he did not even purchase fish from pet care warehouse. if i had to guess, i would say ray works at fifth day (because it was the only positive review) or is friends with them. either way, i think people should check all of them out and decide for themselves.



Most Knowledgable Staff in town

I have been shopping with Pet Care for years-contrary to a previous comment posted 3/30/09, their fish return policy is one of the best around. They give you 48 hrs for fresh and saltwater fish. If you go to the other guys, they don't warranty saltwater fish AT ALL. When you do follow the return policy, they test your water to see if there are any problems with the aquarium and then they will bend over backwards to help you fix the problem. If there isn't one, they refund your money or replace the fish. They have helped me with numerous issues with my aquariums. The great thing about them is they helped me FIX the problems not just give me more fish that would have suffered under the existing conditions of my aquarium.



Provided by Citysearch
Awesome Shopping Experience

We recently purchased a hamster for my 3 year old daughter at Pet Care Warehouse. It was an awesome shopping experience. The staff was extremely knowledgeable and very kind to my little girl. They answered all of our questions and were extremely patient with my daughter. They sold us only what we needed, not what they wanted us to have. So much better than the big superstore experiences. We will be shopping at Pet Care Warehouse from now on! Thank you Pet Care Warehouse!




They'll match prices if you bring in the ad from somewhere else. My only criticism is that their selection is so sparse.



Provided by Citysearch
great prices and service and locally owned

great prices, great service, locally owned...what's not to love...tell all of your friends to shop here and stay away from the impersonal box stores


Phone: (423) 875-0355

Address: 2105 Northpoint Blvd, Hixson, TN 37343

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