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Ridgeway Service & Auto Sales



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I chose this shop to repair my...

I chose this shop to repair my car only for its high rating stars. It turned out that I am completely wrong. Don't be too naive to trust the star like me!

I spent nearly 1500$ to repair the car and they guaranted no same problem within 10,000 miles.

When I checked the car, I felt it was better but I can still feel the unnormal vibration. But three men were around me and asked me to pay the money and take the car away. Very rude! I am a little girl, it's terrible that three men were around you. So I took the car away and I hope I was wrong and they've completely solved the car's problem.

Three months passed. The same problem appeared again. The car was vibrating very heavily and I don't dare to keep driving. I took the car to the shop and hope they can take care of it. The waring light on the board disappeared and they charged me 100$.

The second day, the yellow warning light appeared again and the car vibrated heavily when I driving. I took the car to the shop again. This time, they told me I need to pay 300$, but they will not promise they completely solve the car's problem. I was really outraged.

The manager always simles and looks very nice, but don't trust his smile, he is really a very very rude guy actually.

They ask you to spend money again and again and they don't promise you anything. Even if they promise you, the next time they will charge you for another excuse.

I am a phd and well-educated. But I never met such rude person and ridiculous thing. What I want to say is don't come here to repair the car. It really sucks!!!!!!

Scott M.


Treated me Great!!!!!

My Husband is in Afghanistan and is coming back in Dec. I wanted to surprise him and have his vehicle ready. Ridgeway was not only incredibly nice but gave me a 20 percent discount at checkout without asking. WE wil be back


Phone: (865) 584-4098

Address: 5410 Western Ave, Knoxville, TN 37921

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