Cahuenga Pet Hospital

If there was a way to give less than one star I would do so. It's the third time I went to this place, the 2 first times were not great but I figured everyone can have off days... But I had to put my cat to sleep today, so first off you'd expect compassion and extra effort from the team to have it as less painful as possible. But no, that's not how you do it at Cahuenga Pet Hospital... I took the appointment on Saturday, and asked for a tranquilizer pill to be picked up on Tuesday (the day before) to allow the cat to feel less stressed in the car on the way there. Tuesday comes... ""you have no appointment with us, but we'll squeeze you in"".... I'm like I call on Saturday to make it... Today comes, we get there at 8:50am, for the appointment at 9am. Lady up front was not super nice but whatever. She asked ""do you want to be present?"" Yes. At 9:15am, we were allowed in the patient room since a big dog was coming in... At 9:30, a nurse came in to ask ""do you want to be present?"" Yes. By this time, my patience is running thin... 9:45am, a nurse comes in to take the cat in the back to get the temperature and weight, but grabbed the cat by the leg before seeing me observing her and then picked her up normally. Came back 3 minutes later... 9:55am, the nurse came back to put on the receptor for the needle.... 10:00am, the vet finally arrived and started injecting right away, I would not have been petting my cat, I would not have had any notice of her leaving... 10:03am, the vet left, I took a moment, to compose myself and saw another nurse come in happy and greeting into the room, just to leave right away, saying ""oh sorry wrong room""...... The vet was professional and my cat left purring so I'm ok but the place is run and holds terrible nurses and helpers. I will not ever go again to this place and would never recommend it.

Thank you so much for the wonderful service and gentle care you took with Lily. You guys were SO incredibly helpful with everything, and very patient with us despite our limited knowledge of veterinary medicine. We appreciate all you've done!

We came in for vaccines and I was so pleased that my original appointment for a Friday was changed to a Wednesday for a discount. We were in and out very quickly!

I was quite pleased at the speed, when I entered the office, I was helped quickly, with any questions I had. I came in with my dog for a bath and a nail trim, came back an hour later and picked up my dog in excellent condition.

This was our first visit to the Vet and quite honestly we are both very happy and satisfied with the care we received. We will definitely be coming back. Jack Frost, like any other animal, is not a fan of Vet visits, but you guys made it pain-less which he truly appreciates. He's already getting better with the antibiotics we were given. I couldn't be happier! Thanks guys!

This time the length on my dogs nails were perfect. In the past there have been a couple of times where the nails were still too long after the trim. Overall, this is my favorite place and I always recommend it.

the visit was excellent, the wait time was unexpected but overall very satisfied. will difinitely go back for my pets check ups and recommend to my friends and family.

Loved the fact that the nurse called the next day to see how Andy was doing.......very nice protocol

I was very impressed by the smell and cleanliness of the lobby bathroom. It matters to me because when you take care of the small matters the big matters are secured. I received great service. Thanks

Cahuenga pet hospital is a great place and I will refer my friends and family members to take their pets to this great location. Reception area and staff are courteous. The vets are very professional with a world of knowledge.

The service was fine. No complaints at all. As a hospital though, my only suggestion would be to be open longer. Another suggestion would be to have more discounts or programs to help owners with special cases or low funds. Otherwise, well done!

Once we were seen at reception (after a rather long wait) the process went very quickly. It's not possible to go back on the survey to make changes so I wanted to clear that up. I feel that Lula was seen to very professionally and with much care. I also appreciated the follow-up call from the doctor. Thank you!

I am glad a good friend recommended your services because I had a very bad experience with the last Vet. With you I felt from the start that you care about my best friend and me. Thank you very much.

I am thrilled to have found a place very close to home that offers superb service and truly cares about the animal. Your check-in calls are greatly appreciated. Thank you for caring

GREAT JOB! SPECIALLY THE FRONT STAFF THAT ARE AMAZING AND VERY PROFESSIONAL. THEY KNOW WHAT THEY ARE DOING AND HOW TO TREAT PEOPLE LIKE PEOPLE AND NOT LIKE A BUSINESS TRANSACTION. THANK YOU.

Thank you so much for seeing Canela. She is doing much better. Thank God she didn't have parvo. Your staff made me feel comfortable and with much respect.

Nice staff, great with me and most of all to my puppy.

I wouldn't take my dog to any other pet hospital, and I totally appreciate the doctor and assistants at this hospital and highly recommend it to everyone that has pets