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The manager here, Zenaida, is the literal worst I’ve ever seen. She’s perfectly friendly towards customers and then she turns around and harasses, belittles and intimidates her employees. She demands explanations when they have to call out for emergencies (in violation of California law), trains them with outdated materials, and yells at them in front of customers, as I witnessed. No one who works here is happy under her direction and this location would be much better served by removing her from her post. The other employees are friendly, welcoming and exceptional at their jobs. It’s just a pity they’re so thoroughly mismanaged.
Details
Phone: (310) 286-2273
Address: 2000 Avenue Of The Stars Ste 100, Los Angeles, CA 90067
Website: https://www.coffeebean.com/store/usa/century-city/century-city
More Info
- Extra Phones
Phone: (310) 286-2276
Phone: (610) 286-2273
Fax: (310) 286-2276
- Payment method
- all major credit cards
- Price Range
- $
- Location
- University Plaza Bldg
- Neighborhoods
- Westside, Century City, West Los Angeles
- Other Links
https://www.coffeebean.com/store/usa/century-city/century-city
http://locations.coffeebean.com/usa/century-city/century-city.html
- Categories
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