More Info

General Info
We are a leading car dealer in Rivergate serving drivers around Nashville for years. Customers come to us for quality, affordable vehicles with some of the best financing in all of TN. We sell and service new and used Kias, and have expanded over the years to better serve our new and pre-owned car, truck and SUV customers. Our used car dealership has a wide selection of certified KIA's and used vehicles with extended warranties! With factory trained and ASE certified auto mechanics you can trust our auto repair shop. Stop in for a quick brake repair and oil change using only the highest quality parts! We're your one-stop for all your auto repair needs, including being your local tire shop. Our dedication to customer service is a major reason for our success. We treat the needs of each individual customer with paramount concern. Allow us to demonstrate our commitment to excellence! Stop in today, no appointment needed! Or schedule your car repair appointment on our website!
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BBB Rating
A+
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Brands
Kia Motors
Payment method
amex, cash, discover, master card, visa, check, financing available, debit, all major credit cards
Neighborhood
Cedarwood Courtyard
Other Email

Categories
Other Information

Parking: Lot, Self, On Site, Free

Wheelchair Accessible: Yes

Reviews

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RH
Robert H.
Edited: 02/09/2017
Overall

Salesman was very polite and courteous, very helpful, and the finance personell was very helpful also.

VA
Valery A.

06/29/2016

Overall
Expertise
Service

I will definitely never again will be taking my car back here again, the 2 times I've received their services I have been left with no money because there's always a hundred things going wrong with the car, and me wanting to trust them I would let them do it, but NO MORE! I recently went in to get my a/c checked cause it was making a weird noise, they found 5 other things wrong with the car, and promised that would fix it, the next they I went to pick up my car they said they found some other stuff that was wrong with my car, I told them no thanks I'm going somewhere else.

AH
Adra H.

05/30/2014

Overall

This questionnaire is based on sales. The purpose if my visit was related to service. Car was service by Mike and Thomas. However the whole service department is to be commended. Treated with the up most respect.

RB
Rachel B.

05/26/2014

Overall

I had done research online and knew what I was looking for. As I drove through the lot, Jackson came to me and asked to help. I told him exactly what I was looking for, and he brought it over for a test drive. Jackson was very knowledgeable on the vehicle's features and performance.

JP
John P.

05/19/2014

Overall

Fabulous, very informative, not overly pushy, listened to detail.

ME
Michel E.

05/13/2014

Overall

Michelle is very friendly and offers a no-hassle experience.

She is very patient with a "slow learner."

Thanks, Michelle

SB
Stephanie B.

05/12/2014

Overall

Mr. Butler was an excellent sales person. I would recommend him to my relatives and friends who are looking for a car

AS
Anthony S.

04/29/2014

Overall

Our experience was outstandin g the saleman mr, AVery was so kind us he made sure we were please with the new car also the people in the service dept were nice to us, we thank you all,

LR
Lutrease R.

04/28/2014

Overall

It was great. Shon worked greatly to get me into my new vehicle. All of this, right before closing. He was the absolute best salesman I had the luxury of doing business with in a long time.

TJ
Teresa J.

04/22/2014

Overall

Mr. Butler did an outstanding job. Enjoyed the whole experience from the time we spoke on the phone until I drove off the lot in my new car. Thank you so much!!!!

LH
Linda H.

04/15/2014

Overall

We came in for our 2nd service. The price was good, the staff are excellent. Kim attached my blue tooth to the car to phone.

KS
Kyle S.

03/31/2014

Overall

I looked at a couple cars. Test drove the optima. Did paperwork. And drove off the lot in a brand new car.

Details

Phone: (615) 860-9888

Address: 1536 Gallatin Pike N, Madison, TN 37115

Website: http://www.universalkiarivergate.com

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