Kerley Family Homes

I recently brought my client to Belmont Park Community and met with an awesome Realtor Ronda Levy she was very professional and knowledgeable.

I recently purchased a town home from this company and i could not be happier with the process. I believe that they have been fair in explaining the building process and the time frame to expect for completion. although there were a couple of minor hiccups along the way, they were helpful and fixed the issues in a timely manor.

I have recommended this builder to several of my family members and I would definitely buy another house from them.

Had a great experience with my home. There were some minor items on my closing list that were quickly repaired.

We agree do not use this builder! We signed a contract in June and were told estimated move in date would be early November. After several excuses why they hadn't started clearing the land they finally did so early November. They messed up clearing the lot so bad we were told our model would not fit On it My heart was broken after choosing all of our upgrades and loving the floor plan. We had a great realitor who had difficulty getting kerley to return phone calls or answer e-mails without constant persistence. We have waisted six months with them and are out once again looking for our new home. In the long run we're glad we are free from this company!

My husband and I are currently purchasing a home from Kerley and up until a few weeks ago, things seemed to be going ok. However, lately it just feels like issue after issue. We didn't get the right granite that we picked out. It looks nothing like the sample and I understand when you are working with natural stone you will have a variation, however, this is completely different. I met another neighbor and she is having the same issue with the granite (same color). The builder said they won't fix it because it's the right granite. They don't let you approve the slab before they put it in the house and whoever picked the slab couldn't have picked a more different variation, it's almost like they didn't even try to get as close to the sample as possible. Second issue was that they didn't finish our hardwood floors in the foyer/hallway and I have email confirmation that it was their error and they would fix it. Well I went by the house yesterday and they have laid carpet down where there should've been hardwoods. I have sent an email asking that they now rip out the carpet and do the hardwood floors ASAP. So will see what my response is. If I have to take this up the ladder I will because I feel like the communication amongst their workers is terrible. This could've easily been avoided if someone would have communicated and did their job properly. Now with closing looming in a few weeks, it makes me nervous that the issues won't be resolved.

DO NOT USE THIS BUILDER!!! DO NOT!!! They are not honest! Once you purchase a home and they receive earnest money there customer service goes out the door! I have had issue after issue with them and they continue to blow me off. The only reason I have not cancelled is because I will be out my earnest money unless I find an attorney and pay more money. DO NOT DO NOT DO NOT USE THEM!!

Purchasing our first home with Kerley Family Homes was a great experience! They're very helpful and we LOVE our new home. Daniell, S Kennesaw, GA

II'm ecstatic to be moving into our new Kerley Family Home - I'm very happy with the customer service Kerley Family Home Staff provided. Adriana R Marietta, GA

Response to Clare B.



We have more than diligent in relieving this issue for you. We apologize for the inconvenience but we have to be able to park by the homes we are constructing. I think parking in front of our homes on the side of the street our homes reside is being fair. This is the end of the construction in this section and once it is complete this matter will go away. I believe your statements of professionalism are untrue and unwarranted. We have responded to you each time and no items have been left unanswered. Your Landlord , the HOA and Local police fully understand this issue and are in agreement to our remedy.

I recently purchased my first home from Kerley Family Homes in the Concord Mill subdivision, and I couldn't be happier. The process was painless and everyone was so professional.

Mrs. B.