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Parking: Free, Private
Price Range : Average
We went in, picked out our tree. It was delivered on schedule. There were reminder calls made. The delivery crew was clean, professional & had great personalities. They cleaned up totally before leaving. All spoke very wonderful english. Then Jeff called the next day to see if we had any questions & were totally satisfied. I would recommend Moon Valley Nursery to anyone!
I have purchased plants from Moon Valley, in the past, with great success. With a larger project in mind, I contacted them for help with a design. Their team visited my home and worked with us to develop a layout and recommendations for trees and cactus that met our goals. They also provided a competitive proposal for delivery and planting.
I am very happy with the quality of the plants and service that I received. I was greeted promptly by the manager and he took great care of us, getting us all the things we needed and answering all of our questions. I felt very comfortable shopping here and think they have a beautiful selection of trees, plants, and small flowers.
Winter time has a lot of frosty nights and it killed 4 of my trees. I was mortified - in the course of one winter, almost half of my purchase was shot, and Moon Valley certainly had no obligation to do anything except sell me new trees. Figuring I had nothing to lose but a little dignity, I approached them and explained my situation, and they looked us up in the computer. To my surprise, they were more than reasonable and we worked out an extremely fair deal. I spoke with salesman - great guy! We also approached the manager to see if they could help me. We were able to come to a more than reasonable solution, and without a lot of hassle. These guys are customer-centric, and I really appreciate how they handled the situation and stood behind their products. I got way more than I paid for, and I will be back, I will tell my friends, and I was motivated to share my positive experience here.
"I am a repeat customer of Moon Valley. Met up with Matt P. Design Specialist to choose some plant material for our large courtyard planters. He suggested the
best options for our situation. The crew arrived when scheduled and did a very
neat and quick planting. I was very surprised that Matt remembered me and my plant selection when I called the store concerned about this heat wave we are having and
the effect on my watering schedule. He gave me a review on watering in this heat and suggested I call them if I notice any signs of distress and they will tend to it. It
doesn't get better than that, to have a plant Dr. on call!"
Moon Valley Nurseries really came thru for me. I wanted to donate a tree to a local cemetery to be planted beside my daughter. Kjell (pronounced Shell) Nisonger did all he could so that we could do the entire transaction over the telephone, even learning some new technology to make it happen for me. When the truck arrived to deliver and plant the tree the driver, Brandon, and the crew helping him were fantastic. They did a beautiful job and were very swift with there work. Thanks guys, to everyone.
This place is huge. They have a big selection to choose from. I've been twice and each time the staff has been helpful. The only negative is their prices are on the high side for everything...like others have said before, it's probably because they spend a ton on advertising.
I sent my in-laws to Moon Valley over the weekend as they were searching for some new additions to their back yard. I've purchased from them previously and had a very positive experience dealing with them and adding a few trees for my new home, so recommending them was easy. After their trip they gave me a buzz to thank me for recommending them make their way to Moon Valley. They were happy with the many different options and said the salesmen they dealt with were friendly and very knowledgeable. They bought 2 Shamel Ash (my favorites) and might head back for a few more depending on what they have room for. It's always a little dicey when you recommend something or someone, especially to your in-laws. I'm very happy that Moon Valley came through like they did for me. I can now confidently recommend them to anyone needing trees or plants. Plus...they got a few customers for the foreseeable future.
Having just moved to the area and knowing absolutely nothing about Arizona trees and shrubs, I was truly lucky to meet Jonathan Kingman on my first trip to Moon Valley Nursery. Jonathan gave me a crash course in desert plants, trees, conditions, etc. He patiently walked the entire nursery with my friend and I, pointing out which trees would grow quickly, which would make a mess of my pool, etc. He followed up before and after my trees were delivered (awesome, fast, perfect, professional) and wanted to be sure that I knew when to water the new trees & shrubs and to call with any questions.
I highly commend Shane for his great service. I am new to Arizona gardening and he was as patient and helpful as anyone could wish for -- thank you very much. I would definitely recommend Shane if you are purchasing on site at this location - not sure about some of the others. My landscaping quote experience was not at this level at all.
Phone: (480) 648-0943
Address: 2653 E Mckellips Rd, Mesa, AZ 85213
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