More Info

General Info
Here at Rusty Wallace Toyota in Morristown, TN, we have remained successful for over 25 years because we always put the customer first. Whether you're here to buy a new car or if you are just looking for service, we are going to treat you the way that you deserve to be treated. If you are in Kingsport, Johnson City, Bristol, or any of the surrounding Tri-City communities, then you need to come on down to see us or give us a call and schedule a test drive today!
BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (423) 587-1972

Brands
Toyota
Payment method
master card, visa, discover, amex, all major credit cards, financing available, debit, check, cash
Categories

Reviews

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DK
Doug K.

10/01/2016

Overall
Expertise
Professionalism
Selection

THESE PROFESSIONALS ARE FAST AND VERY RELIABLE. PARTS, SALES AND SERVICE. GREAT DEALERSHIP FOR ALL YOUR TOYOTA/SCION NEEDS...

NP
Nick P.

05/22/2016

Overall

I have had all of our cars serviced there and they are great they always stand behind their work i thanks for always helping

chadjamie

02/25/2013

Overall

Don't go to this Dealership. The first time i took my car to have its first oil change they messed my air bag system up and told me that i had wreck my car than let me leave and drive my car of the lot with the risk of wrecking and damaging not only my self and who ever was in the car with me but my car as well. After some fighting they got the part and finally replaced it. This was at 5000 miles. At 10,000 miles i went for my sec oil change and they ended up bending my rim on my car and didn't even say anything to me about it they just put it right back on my car. I took it back a week later and they told me that i had wrecked my car again. I have never wrecked my car if i had i would not be taking it to the dealership i would be going to my insurance company. I asked the service manager what we could do about it and he told me that it would cost me 406.00 before labor for one rim. I asked about my warranty and apparently it only covers from the tires up. I than called and wanted to speck to a manager and they just told me the same thing and would not try to help me at all. So i decided to take matters into my own hands and call the main corp on them. I think that it is very sorry for them to treat there customer this way knowing that they have broken or messed up the car/truck and than blame the customer. Even after the fact that my father has bought 3 cars from them in the last year. I am NOT sorry to say that we will no longer do business with this dealership due to there lack of customer service. I would not recommend this place to anyone and i will cont. to post reviews til this is all taken care of and my car is fixed.

Details

Phone: (423) 714-1531

Address: 5944 W Andrew Johnson Hwy, Morristown, TN 37814

Website: http://www.rustywallacetoyota.com

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