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Tasha O.

09/29/2016

Overall
Service

On 09/28/16 at 6:09pm I called and place an order for delivery. I was quoted and ETA of 30 minutes. Well, 30,45,60 minutes went by and I called back at 7:10pm for a status. I was told my pizza was delivered(in shock). I stated that, my pizza's have not been delivered and my 8 year old daughter is very hungry. The service rep then stated, I will re-ring your order and we will get it to you for free. I agreed. Well, 8pm rolls around and no Papa John's pizza. So, I called back to speak with the shift manager who said they got busy around 45minutes ago. This was the only explanation that I got. Needless to say, I cancelled the order and will be speaking with the store manager Jessup(in person) today after 4pm. Why be in the business of customer service if you don't intend to provide it?

Details

Phone: (615) 399-7272

Address: 2255B Murfreesboro Pike Ste B, Nashville, TN 37217

Website: https://locations.papajohns.com/united-states/tn/37217/nashville/2255-murfreesboro-pike

More Info

General Info
For Papa Johns Pizza in Nashville, TN, the secret to success is much like the secret to making a better pizza - the more you put into it, the more you get out of it. Whether it's our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at (615) 399-7272 for delivery or stop by Murfreesboro Pike for carryout to order your favorite, pizza, breadsticks, or wings today!
Payment method
debit, paypal, all major credit cards, amex, discover, master card, visa
Price Range
$$
Categories
Other Information

Good for Kids: Yes

Bike Parking: No

Attire: Casual

Take Out: Yes

Cuisines: Pizza

Takes Reservations: No

Outdoor Seating: No

Price Range : Average

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