Saved to Favorites

(423) 246-6174Visit WebsiteWrite a Review

More Info

sales and service
General Info
Milhorn Appliance is celebrating its 45th anniversary serving the Kingsport and Tri-Cities Area in East Tennessee. Milhorn Appliance prides its self on customer service because the customer is always first. For new and reconditioned appliances we are the first ones you need to call. Milhorn Appliance is an authorized seller and service for Frigidaire and other brands. We carry new and used parts to take care of the repair you may need. We also buy used appliances if you need a new one. Financing is available with six months same as cash. We accept Discover, Visa and MasterCard. Milhorn Appliance is located downtown Kingsport near Church Circle. Call us today or come by and see our showroom today!
Email
Services/Products
Oven Repair, Refrigerator Repair, Stove Repair, Refrigerators.
Brands
Frigidaire, GE, Samsung
Payment method
discover, visa, all major credit cards, amex, cash, diners club, master card
Categories
Other Information

Wheelchair Accessible: Yes

Services: Oven Repair, Refrigerator Repair, Stove Repair

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Sassymujer

09/06/2019

Provided by DexKnows
Overall
Negative Experience

If I could give a negative rating, I would.
Positive: A technician showed up.
Negatives: 1. Service call for approximately 30 minutes of time=$273.75. This was beyond a total waste of money. The technician did not truly evaluate one appliance. He did exactly what my basic homeowner instruction manual said to do PRIOR to calling a technician. He did not attempt to use the smart diagnosis feature on the unit.
2. The technician did not have experience with home warranty companies. He did not know how to navigate the appropriate industry wording to foster an effective resolution. Further, the technician could not effectively demonstrate what the issue truly was. He stated what he perceived was wrong, but could not support his claim with proof.
3. If you have Samsung or LG products, do not call this company. The company will bash your choice of product and try to direct you to what products it sells. When challenged, the company will go into defense mode and elaborate about how they have been in business for 55 years or some such. That does not solve the customer's problem; it avoids taking ownership of suspect business practices. To this end, WHY go to a customer's home KNOWING the type of products he or she has does not align with your personal or industry preference? Ding, ding, ding--you go to exploit and collect money!
4. I will have to have another company re-evaluate what this company has claimed.

Ironman

07/28/2016

Provided by DexKnows
Overall
Bad Experience!

I guess I ended up with a Lemon Used Refrigerator from them. It quit working not long after I bought it from them and ruined all my food. They sent a repairman out to fix it and in 2 days it was leaking water inside it. I will never do business with this place again.

RM
Reese M.

10/14/2014

Provided by DexKnows
Overall
Absolutely the best

No wonder they have been in business for 50 years a good family

Details

Phone: (423) 246-6174

Website: http://www.milhornappliance.com