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        More Info

        Email
        Extra Phones

        TollFree: (800) 527-8029

        Phone: (501) 904-1940

        Payment method
        master card, visa, financing available, amex, discover, cash, apple pay, check, company card, paypal
        Location
        McCain Mall
        Other Link

        http://www.kay.com

        Categories
        Jewelers, Jewelry Designers, Precious & Semi-Precious Stones, Watches

        Reviews

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        KS
        Kelly S.

        03/09/2015

        Overall

        bad customer service from management, I took a ring in to have prongs replaced on it and they give me back a patched up ring with silver or white gold, not sure which but it wasn't yellow gold like it was when I took it in. The manager informed me I might have to pay to get it fixed. The receipt clearly showed yellow gold. Bad experience all the way around. Also, they advertise here that they open at noon on Sunday and they don't, it's 12:30. Only giving 1 star because it was easy to find in the mall.

        Helpful(0)Flag
        herkload

        02/02/2013

        Overall
        Rude and Lack of customer service

        I will never go back to this Kay jewelers. The employee's do not understand customer with a smile. I was not allowed to have a receipt after getting work done. and there was a diamond missing

        Helpful(0)Flag

        Details

        Phone: (501) 771-1008

        Address: 3929 Mccain Blvd, North Little Rock, AR 72116

        Website: http://www.kay.com

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