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moneerob

06/02/2010

Overall
Romantic Getaway Gone Wrong

This weekend was suppose to be a break from a stressful moment in my life. My partner and I had planned this event to spend a romantic evening together away from family and friends. Everything during check in was handled appropriately, but soon after as we went into the actual hotel room we were shocked to find out that the tub was filthy and had not been cleaned. We went to the front desk and filed a complaint. During the time we had checked in one of the requirements was to have a smoking room. the replacement room in which had a kings size bed, but it was a non smoking room. Once again we complained to the front desk because we hadn't received the service we had paid for. They replaced that room with a room that had two double beds. I was really disappointed in this hotel because it was an expensive hotel. I dont know what the purpose of this terrible service was resulted of, being over weight

Details

Phone: (708) 425-7800

Address: 9333 S Cicero Ave, Oak Lawn, IL 60453

Website: http://www1.hilton.com

More Info

General Info
Three miles south of Chicago, Illinois' Midway Airport, the Hilton Oak Lawn Hotel and Conference Center offers complimentary scheduled Midway Airport shuttle service. Conveniently located just 15 miles from downtown Chicago, Illinois and its many attractions, the hotel offers easy access to the Metro Chicago, Illinois area via the nearby CTA Orange Line, Illinois Tri-State Tollway I-294, I-55, and I-57. Upon entering the hotel's elegant, newly renovated and spacious lobby, guests will experience a memorable stay. The hotel offers the Chicago, Illinois area's largest guest rooms and deluxe suites. Amenities found at the hotel include the luxurious Hilton Serenity Collection, refrigerators, dual-line phones with data ports and voicemail, on-demand movies, music, games as well as complimentary WiFi and executive level accommodations. A convenient lobby-level guest business center is complimentary to overnight hotel guests.Three miles south of Chicago, Illinois' Midway Airport, the Hilton Oak Lawn Hotel and Conference Center offers complimentary scheduled Midway Airport shuttle service. Conveniently located just 15 miles from downtown Chicago, Illinois and its many attractions, the hotel offers easy access to the Metro Chicago, Illinois area via the nearby CTA Orange Line, Illinois Tri-State Tollway I-294, I-55, and I-57. Upon entering the hotel's elegant, newly renovated and spacious lobby, guests will experience a memorable stay. The hotel offers the Chicago, Illinois area's largest guest rooms and deluxe suites. Amenities found at the hotel include the luxurious Hilton Serenity Collection, refrigerators, dual-line phones with data ports and voicemail, on-demand movies, music, games as well as complimentary WiFi and executive level accommodations. A convenient lobby-level guest business center is complimentary to overnight hotel guests.
Email
Brands
Hilton Hotels & Resorts
Payment method
amex, master card, visa, diners club
Neighborhood
Oak Lawn
AKA

Hilton Chicago/Oak Lawn

Categories
Other Information

Good for Kids: Yes

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