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General Info
Founded in 1976, Hydro-Temp Corporation is one of the leading manufacturers of heat pumps. The company offers a range of products, such as ultraviolet air purifying systems, electrostatic air filters and radiant heating systems. Additionally, its product line includes pool heaters, dehumidifiers and water source console units. Hydro-Temp Corporation also provides heater and chiller systems for industrial and commercial applications. The company manufactures pool heaters that range from one to 20 tons in size. In addition, it offers direct digital control systems that can be used for applications, such as industrial machinery control, agriculture, and home and office security. It is located in Pocahontas, Ark.
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Phone: (870) 892-8323

Phone: (870) 892-8342

Fax: (870) 892-8323

TollFree: (800) 382-3113

AKA

Hydro-Temp Corp Inc

Hydro-Temp Corporation

Hydro-Temp Corporation Inc

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Pam S.

02/01/2019

Overall

I would like to share my experience with hydro temp to hopefully STOP someone from making a very expensive mistake like I did. When my family built our dream home we were told geo thermal was the way to go! My home has 3 separate units and not 1 of those units have made it an entire year working properly. 10 years later I can truthfully say it’s the worst decision we have ever made. We have never made it through an entire season without a “service call” . NEVER!!!! (Not even year 1) We have NEVER (NOT ONCE) had hydro temp stand behind their “warranty”. Not in year 1, and certainly not in year 10. The service men are rude, arrogant, and very unpleasant to deal with. I started a file to keep up with what they “serviced “ & I always showed the service men their repeated actions and the history of working on the same unit, with the “ same” problems. (Note the bills for their service calls sometimes didn’t make it through the mail before their next “service” was needed) Year 9 and THOUSANDS of dollars later we decided to find a different company to help us. We quickly realized that Hydro Temp was not happy to help them and was not friendly about answering any questions they might have. Hydro temp has been a NIGHTMARE and they do NOT stand behind their equipment AT ALL. I wish we would have done more research and chosen a different company. I do believe geo thermal is a great option , I don’t however believe Hydro Temp is the company to use! Very unhappy customer to say the least!

AW
Allen W.

11/16/2016

Overall
Expertise
Professionalism
Promptness

Avoid these guys at all costs, they sold me a unit, it does not work properly and I had to call another company to come look at the unit. It took them 5 minutes to show me what was wrong with my unit. Hydro Temp called me a liar and will not fix the unit, or sell me the part to have the other guys fix the unit. Please avoid these guys at all costs.

Details

Phone: (870) 892-8343

Address: 3636 Highway 67 S, Pocahontas, AR 72455

Website: http://www.hydro-temp.com

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