More Info

BBB Rating
A+
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Extra Phones

Phone: (928) 775-0843

Payment method
all major credit cards
Categories

Reviews

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RJ
Ron J.

03/13/2018

Overall
Selection
Service

I received my CPAP from All Care. The instruction that I received from the therapist on the set up, how to use it, and maintenance of the equipment was excellent.
Ron J

KC
Kelly C.

06/18/2015

Overall

Horrible customer service! They drop of the machine and you are lucky if you see them once a year! They no showed for numerous appointments and then tried to show up at 10pm without any appointment.

ross.nickle

10/09/2013

Overall

They wouldn't pick up their machine which cost us more than an extra month in charges. After calling the Dr. and this company, back and forth they finally came to pick up their machine but charged us for all the extra time sitting on the porch waiting for them to come and get it, because they said, "oh, don't bring it to us, we'll come and get it". On a phone call with a rep from the company, they told me they would settle for a certain amount. I promptly put it in the mail and they cashed it. We have had several contacts since asking for the "remainder" of the balance which should have been taken care of. The latest call said they don't accept checks for a settlement. WELL, they should have said so in the first place. THEY CASHED MY CHECK. THIS IS PAID IN FULL. Beware of this company.

Details

Phone: (928) 775-2202

Address: 6901 E 1st St, Prescott Valley, AZ 86314

Website: http://rotech.com

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