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My husband called for a ride and was told that it would be ten minutes. An hour later, he called me asking me to cancel this reservation and call another taxi company because he was still waiting. He was actually upset because he was trying to surprise me.
When I called Kokopelli to cancel, I told them that I was cancelling for my husband who had been waiting for an hour. And, before I could tell him where the pick up was supposed to be [so he would know which ride was being cancelled], he just said "ok thanks" and hung up on me midsentence.
NOT CUSTOMER SERVICE ORIENTED.
Phone: (928) 777-7777
Address: 2820 N Glassford Hill Rd, Prescott Valley, AZ 86314
7059 E Thrush Ln, Prescott Valley, AZ 86314
Sedona, AZ 86341
7732 E Florentine Rd, Prescott Valley, AZ 86314
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9860 E Turtle Rock Rd, Prescott Valley, AZ 86315