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Brands
Jeep, Nissan, Toyota, Volkswagen, acadia, buick, chrysler, dodge, enclave, jeep, ram, yukon
Payment method
debit, check, all major credit cards, financing available
Category

Reviews

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GG
Gabrielle G.
Edited: 02/12/2019
Overall
Expertise
Professionalism

PLEASE CALL : Attorney General's office for Consumer Affairs complaints
(479) 306-7304 or call 800-482-8982. File a consumer complaint online https://arkansasag.gov/resources/contactus Purchased a one ton F350 to pull our RV. Chad told us this truck
would do the job that a couple returned the truck because they
decided they did not like RVing I find this really strange because
this truck has hydro locked and can not be moved and they are
just giving us the run around! You would expect a truck to be
able to pull and rv over 28 miles! It is used for sure, but, Chad
said this truck would be perfect for what we want. After reading
the reviews this VERY UNETHICAL!!! We find it so very hard
they returned the truck for this couple out of the kindness
their hearts!

CALL : Attorney General's office for Consumer Affairs complaints at
(479) 306-7304 you can also go on line and file a consumer complaint
on line. You will be assigned a case worker that will look into your
issues with Buy Wright Auto.

Someone has to stop these people from taking hard working peoples
money. It might be used and sold as is, but you expect it to be driven
for a good while for the money that you pay!!!!!

JG
Jessica G.

06/30/2017

Overall
Expertise
Professionalism
Selection

My husband and I bought a car from them recently. There were some issues so I contacted Cherie and John right away. Both of them were EXTREMELY helpful and did everything they could to help us. They were very kind and went above and beyond. Everyone is always quick to write the negative reviews but these people deserve a lot of positive ones. Cherie is a sweetheart and was a pleasure to work with. I appreciate all that they did for us!

CH
Cristina H.

12/12/2016

Overall
Expertise
Professionalism
Selection

DON’T BUY A CAR FROM THEM! This is the most dishonest dealership I’ve ever dealt with. They sold me a 2007 Chrysler Sebring in “excellent” condition. The test drive went well because I believe the mechanical problems were rigged to stay concealed until well after the sale of the car and here's why I think that. Within hours of purchasing the car, the check engine light came on. I bought the camshaft sensors that caused this light and since it was within 24 hours of the purchase, they had a mechanic put them on. They did not reimburse me for the part nor did they fix the oil leak that I reported at the same time. They said it was a simple issue and just the oil pan gasket needed to be replaced. The mechanic they sent me to never would set up a time to fix it. A long string of issues followed this including the check engine light coming back on the very same day they replaced those sensors so I took it to a private car repair shop. Oil is leaking in several places, but the DUCT TAPE they put over them wouldn’t have been seen without putting the car up on the racks at a professional shop. There was another leak in a much harder to repair/much more expensive place and also a major leak in the coolant system. So my car would've started over-heating very soon if I'd not brought it in when I did. The struts that they said were just replaced were old and rusty. The total amount I will now have to pay to get this car in good, safe driving condition is just over $1,000. The owner, Sherry Wright, didn’t even have the decency to return my call and tell me herself that they WERE NOT GOING TO DO ANYTHING TO FIX ANY OF THIS. I'd been trying to reach them for a while and she had an employee call for her to let me know. Her son, Rian Wright, was the salesman who told me he personally replaced the struts so he outright lied to me when there was no reason to do so. I wouldn't have asked when the struts were last replaced... These are NOT good people. DO NOT BUY A CAR HERE!

WP
Wesley P.

02/02/2015

Overall
crooks

this place will take an honest man's money set him up with a loan from the bank because they say they finance that's how they get you in then they sell you a polished turd

Details

Phone: (479) 636-6831

Address: 2838 S 8th St, Rogers, AR 72758

Website: http://www.buywrightauto.com

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