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fudedood

12/25/2011

Provided by Citysearch
Overall
Why so negative?

I hesitantly booked my reservation for Christmas Eve after reading what seemed like a endless slough of negative reviews. Once there my doubtful feelings began to disappear.

In the end I concluded that most of the negative reviews I read revolved around price and service (and in many instances, service viewed through the lens of price; i.e. ""I'm paying 'a lot' of money, therefore I deserve flawless service""). And although the logic is reasonable, I've noticed that price doesn't always equal service.

In all, we ate everything from seafood to steak. I was almost expecting the steak to be dreadful (again based on the negative reviews I read), but I tried the peppercorn London broil, the ribeye, and the New York and was pleased with all of them--although my favorite was the London broil.

I tried the oyster, crab, and a few appetizers (calamari and shrimp). Again, I braced myself for the worst; fortunately I was very happy with my food, everything tasted fresh, and everyone in our dinner was happy.

Again, in the end I realized that the negative reviews about the food are unjustified; price based negative reviews tell me one thing: it's Utah and everyone is a thrifty, budget shopper (and diner) and can't put money out of the equation--and I'll admit, I can have a hard time doing this myself. But if I imagined that the food was free, or my meal cost me $5 (instead of $50) I would say that I was overjoyed with my experience.

Last point, the service was average...probably what you would expect at Olive Garden. And let's be honest, you could get better service somewhere else. But I believe their practice is to bring you your food and let you (and your party) enjoy it without hovering over you to fill your glass in hopes of a better tip.

ReviewerD

02/14/2011

Provided by Citysearch
Overall
What a Shame

This place used to be a favorite of mine and I still go occasionally because I keep hoping it might have improved. But I probably won't be back. This last visit put the nail in the coffin.

I arrived and asked for a table. The hostess was in the middle of helping me, gathering menus for my table, and then greeted the woman who came in right behind me. That would have been fine except she proceeded to seat this person when I got there first. What on Earth? The hostess offered no apology and didn’t even acknowledge that she had just been terribly rude. I tried to brush it off but it definitely started the evening with a sour note.

Our waiter was very kind but took a long time just to get tea. It was a Thursday night and not terribly crowded so it really shouldn’t have taken as much time as it did. I ordered the special which was supposed to be a piece of fish served with crab. There were maybe three bites of crab, the fish was horribly dry, and to top it off I was charged $30 for a meal that would have been better served at Red Lobster.

When I had paid for the meal the waiter walked about two feet away from our table before he looked to see his tip! Horrible food, horrible service from the hostess, a few big slips from the waiter and I’ve really had enough. What happened to this place? It’s a shame because this place used to be a class act.

niledesign

02/07/2011

Provided by Citysearch
Overall
Too Proud of Their Food & Poor Service

We went there on a slow night with a group of 10. Not sure of the automatic 18% gratuity for a party over 8 had anything to do with it or not, but our service was very poor.

I never got a water refill without asking for it, once I didn't even get a refill after asking for it. At one point my glass ran dry and it was 10 minutes before our waitress came by and I had an opportunity to ask for more. On another occasion I asked for more tartar sauce and so did a couple of other folks at the table. When the waitress came back with the tartar sauce she didn't have one for me and she left before I could ask again!

As for the food, I will admit that the onion rings were some of the best I have had and my husband did enjoy the flounder he got. But the boiled herbed potatoes were beyond bland and my deep fried halibut was not crispy. The spinach salad that accompanies the meal was incredibly lame...just baby spinach in a bland dressing. No bacon, no mushrooms, no flavor.

The worst part of my fish and chips dinner was that I have had plenty of really good fish and chips for under $12 and I got soaked for $22 for this mediocre version. Even though my husband like his dinner he felt it was overpriced.

Overall our experience was less than satisfactory. Our mediocre dinner for two cost us $80! We are used to better food and vastly superior service when we drop this much money for dinner.

merchant793850

12/17/2009

Provided by Citysearch
Overall
Teriffic Breakfast!

Oh! How do I love thee? Let me count the ways! Halibut & Eggs Benedict, best sause in town! Salmon and blueberry pancakes! DIVINE! Waffles, almost to crispy toast, CLEAN! Service pros like Rebecca, Ilona, Dave, Angelia, Severn, I wish I could list YOU ALL! Thanks for feeding me almost daily at the counter for a little price. and your coffee rocks too! But arrive before 11AM or you'll have to order from the luch menu. (and begin to pay for parking if it isn'ty christmas) - Too busy on Sunday, (and NO toast- only tose orange muffins) so go to the Cottonwood location on that day between 9-10AM for the $5 special seafood omlet with asperagus! Ummmm. (and play on the swingly bridge & give a thumbs up to the AA meeting upstairs!

icanreview

11/10/2009

Overall
Always a great place to meet friends!

Part of the New Yorker family, Market Street Grill has two locations. Meet friends downtown after the game or theater, or have a great meal at the Cottonwood location.

Chub Restaurant Goer

03/28/2009

Provided by Citysearch
Overall
Best Restaurant Ever

This is review for Cottonwood branch. This is my first visit to SLC, and I absolutely love Market Street Grill. The food, service, and ambiance is just impeccable and is even better than the restaurants in NYC. Our server is extremely professional and courteous. I was extremely impressed with the service and food. Will definitely come back and recommend to all my friends.

yorugua

11/08/2008

Provided by Citysearch
Overall
could be better

The steaks are overpriced $34 for a ""usda choice"" new york steak!come on for that price you should get Prime.
The rib eye was a bit though and the sauces are watery.
The desserts and bread were really good.

GrandmaSandra

02/16/2008

Provided by Citysearch
Overall
How do you get a table here?

We never got a chance to taste the food. After a wait of 45 minutes and others being seated who arrived after us, we left.

BeeniechiK

02/05/2008

Provided by Citysearch
Overall
It was good

Expensive but good, my tuna was great. My boyfriends lobster was amazing! However $40 for a lobster tail is a lot. I've been to restaurants around the same $$$ and liked them better...I guess I just wasn't that impressed. Service was good though...my boyfriend liked it... it's not a place that I would go to again and to me it didn't live up to it's reputation. However, I didn't dislike it..

misspufa

10/24/2007

Provided by Citysearch
Overall
Not was it's cracked up to be

My husband & his family are big seafood eaters (whereas I am not), so we've gone to Market Street a couple of times since it is has the reputation of being the best seafood in the state. Not so...the non-seafood items are all sub-par; not a bit of deliciousness cooked into them - its like their way of punishing those of us who dislike seafood. And according to the rest of our group, not one of the seafood plates was exceptional. Even people I know who have once been big Market Street fans have started to steer clear because it has apparently gone downhill as far as taste. If you want the seafood, I would recommend buying from their fresh market & cooking it at home.

claytonpam

07/06/2007

Provided by Citysearch
Overall
Recommended

I started a review for the Market Street Grill by the UofU and realized that it is called Market Street Broiler. Will post review of MSB.

dandeliongrrrl

09/30/2006

Provided by Citysearch
Overall
Worst Service Ever!!!

My friends and I went to this restaurant because it was the only one without a 90 min. wait. Bit mistake. We still ended up waiting more than 90 minutes for our main course. Our drinks were slow, our waiter continually forgot to fill glasses, and brought chowder we didn't order and forgot twice the olive oil and vinigar that we did. The food was all awful. My friend's black bass looked like jerky. My other friend's dishes tasted like they were made with canned spegetti sauce. Normally I like lightly salted food, but the chef forgot to add any salt to my food at all. The waiter at one point left our table unattended for over 1/2 hour. This was overall the worst restaurant experience I have ever had, and except for exceptional company the night would have been ruined. Please spare yourself and dine anywhere else, even if it means waiting 90 minutes for a table. You just might have to wait 90 minutes to eat here anyways.

yaho

09/08/2006

Provided by Citysearch
Overall
Great service, great food Sept. 2006

We went there despite the negative reviews especially the grim reviews about the service. Alll the waiters were attentive and smiley. We had two waiters and both were excellent. The food was out of this world. We were tired of overly salty food, so this restaurant was just perfect. We had Key Lime pie and Almond torte with rasberries. They were the best desert we've ever had!

why_eat_at_home

09/07/2006

Provided by Citysearch
Overall
An eclectic bunch of people come to Sunday Brunch

Sunday brunch is a great all around experience at the downtown Market Street. Being on the list of ""our regular spots"", I have only been disappointed by the food on a single ocassion. Most times it is totally amazing. I especially like to substitute the au graten potatos for what ever comes with my dish. (Same potatos that I miss from the old Bacci restaraunt!) This place tops my list for fresh fish. The atmosphere is great.

mmoosm

07/14/2006

Provided by Citysearch
Overall
Still good seafood, service is gone

If you want good seafood, Market Street will not disappoint you. If you looking to impress someone, or just want an enjoyable evening with good service, go somewhere else. This place used to be ""it"". What happened? No more a premier restaurant, a has been.

mensa58

01/19/2006

Provided by Citysearch
Overall
Food is excellent, service quality varies

I eat here when I visit Salt Lake every year. The food is always excellent, no matter which item I choose. The service, however, ranges from excellent to so-so. Last time the service was so bad I complained to Gastronomy corporate management (luckily I could remember her name). The good part was that management was responsive to my complaint. I'll still go back there, but not if I'm in a rush.

iknowmywine

09/08/2005

Provided by Citysearch
Overall
What Happened to Excellent Customer Service?

This is ""NOT"" the place! We were more than happy to recommend this place to friends, family and especially out of town guests. However it's all gone to the dogs. Service has progressively declined over the past 2 years. Food & price is fair, however the servers are forgetful & il-mannered. The hostesses at the front desk are incredibly rude dispite making reservations. Nothings changed even after a few calls to the corporate office. Please get rid of the bimbos that try to play hostess. They spend most of their time talking on their cell phones & painting their nails. Hire some efficient workers who really want to be there & provide the excellent customer service Market Street built its reputation on.

katamb

06/06/2005

Provided by Citysearch
Overall
Rated #1 by Residents

My family was here visiting from the east coast and all agreed this was the best meal we had all week! Make sure you get in before 7 for the early bird specials for $16.99. Truly worth the price no matter what you get. I don't like fish and this is one of my favorite restaurants (the prime rib is wonderful), so don't let their extensive fish menu scare you if you don't like it. Only drawbacks: Gets noisy when it's crowded can take over an hour to get a table if you arrive after 5:30 (although they now have call ahead seating), and some of the waiters have been rude.

Details

Phone: (801) 322-4668

Address: 48 W Market St, Salt Lake City, UT 84101

Website: https://marketstreetgrill.com

More Info

General Info
Rated Salt Lake’s finest seafood restaurant, the Market Street Grill has been the unanimous favorite of locals and visitors from around the world. Located in the heart of downtown in the historic 1906 New York Hotel, the Grill is open daily, serving an award-winning breakfast, lunch, dinner and Sunday brunch with menus that offer something for everyone. Enjoy a free shuttle to-and-from select sporting and arts events when you dine at the Grill. A private dining room is available when reserved ahead. Street and valet parking are available.Rated Salt Lake’s finest seafood restaurant, the Market Street Grill has been the unanimous favorite of locals and visitors from around the world. Located in the heart of downtown in the historic 1906 New York Hotel, the Grill is open daily, serving an award-winning breakfast, lunch, dinner and Sunday brunch with menus that offer something for everyone. Enjoy a free shuttle to-and-from select sporting and arts events when you dine at the Grill. A private dining room is available when reserved ahead. Street and valet parking are available.
Email
Extra Phones

Phone: (801) 531-0730

Fax: (801) 531-0730

TollFree: (800) 322-4668

Payment method
amex, diners club, discover, master card, visa, all major credit cards
Price Range
$$
Neighborhoods
Rio Grande, Downtown Salt Lake City
AKA

Market Street Grill - Downtown

Categories
Other Information

Parking: Street

Wi-Fi: No

Bike Parking: Yes

Attire: Casual

Wheelchair Accessible: Yes

Cuisines: Caterers, American, Seafood

Alcohol: Full Bar

Takes Reservations: Yes

Outdoor Seating: No

Price Range : Average

Pets Allowed: No

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