Saved to Favorites

(615) 459-9919Visit WebsiteMap & Directions550 Enon Springs Rd ESmyrna, TN 37167Write a Review

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
TB
Troy d-tr0it B.

08/26/2019

Overall
Atmosphere
Food
Service

Ordered food long wait in drive-thru then got to window & they said they didn't have everything I ordered...

RP
Rob P.

03/11/2016

Overall

I ordered a 3 piece tenders with potatoes and gravy. After being told to pull forward I waited and waited while at least three cars behind me got their orders and drove away. A full twenty minutes go by and still nothing. I went in the store and asked for my money($6.67) back. The night manager "Star" took my receipt and went to the drive thru register and started some calculations or something, after a few minutes passed I asked if they couldn't just give me my money and do their paperwork later. Then they brought me a refund, put it on the counter and it was short! No apology, no attempt to make this right with the customer(me) A wasted half hour of my life. I will waste more time reporting this to the general manager, as well as the corporate area manager. I don't expect a lot from a fast food restaurant, I just don't expect to have them take my money and then ignore me and not even acknowledge their poor customer service. Oh, they weren't busy at all, maybe six people in the dining

Details

Phone: (615) 459-9919

Address: 550 Enon Springs Rd E, Smyrna, TN 37167

Website: https://www.popeyes.com/store-locator/store/restaurant_11,223

More Info

General Info
Popeyes®, Where Slow Cooking Meets Louisiana Fast®- Our menu features our famous Bonafide® Chicken, Handcrafted Tenders, delicious Seafood options, Red Beans and Rice, Buttermilk Biscuits and more.
Email
Payment method
amex, discover, master card, visa, all major credit cards, cash, debit
Price Range
$$
Categories
Other Information

Cuisines: Chicken, Fast Food, Seafood

Provided by

People Also Viewed