Little Caesars Pizza

I ordered 2 pretzel crusted pizzas. The guy at the window was rude and told me it would be ten minutes to cook it. I said that was fine I would pull up in front of the store since I had already paid for it. I waited 12 minutes for it and went in to get it. When I got inside the same guy was rude and informed me that he isn't allowed to bring the pizzas out to me. I said that's fine, I had no problem going in to get them. The guy seemed like he didn't want to be there or to deal with customers. Then I drive to the other side of town where I live and open the boxes and realized the pizza looked nothing like the advertisements. The pizza's crust was completely flat and my husband and I were expecting a thicker crust. I will not be going back to little Caesars and this was my first visit to one.