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Expert Service, Guaranteed!

General Info
When you want a job done right, you call in the experts. Serving the Phoenix area since 1973, Bob Brown Service Experts has a local, NATE-certified service team available to service, repair and install all brands of furnace and air conditioning equipment. At Bob Brown Service Experts, we're dedicated to performing quality HVAC repair and installation work. We even put it in writing. Our 100% Satisfaction Guarantee shows our commitment to upholding the highest level of heating and air conditioning services in the industry. Bob Brown Service Experts will take care of everything needed to ensure your home's comfort. Whether your air conditioner or furnace breaks at the moment you need it most or you're looking for indoor air quality solutions that meet the highest EPA and ENERGY STAR standards, you can count on our Phoenix team. We're experts in HVAC, and superior service is what we do best.
Services/Products
HEATING & FURNACE - Designed to deliver reliable and economical warmth, we offer replacement furnaces with efficiency ratings from 80% all the way up to 95% AFUE. Many systems are ENERGY STAR® qualified, which means they can significantly lower your utility bills compared to conventional models, and are designed to run silently and smoothly. For optimal efficiency, we can combine a gas furnace with an electric heat pump in one dual-fuel system. Providing these new hybrid HVAC systems is just another way we show our commitment to conservation. AIR CONDITIONING - We offer a variety of models, sizes and styles of air conditioners that are ENERGY STAR® qualified. These systems maximize comfort while minimizing energy costs and sound levels. DUCT CLEANING - Service Experts provides thorough duct cleaning and duct sanitization services, so the air circulating inside your home is clean, conditioned and filtered properly. Imagine actually having to dust less simply because the air moving through your ducts is not contaminated or restricted. ATTIC INSULATION - Additional attic insulation could save you up to 20% on heating and cooling bills. We can audit your insulation levels and provide new insulation to meet current Department of Energy guidelines for insulation energy efficiency. Tax Credits are even available for the purchase of insulation products and can help you save significantly.
Brands
Amana, Bryant, Carrier, Goodman, Lennox, Mitsubishi, Rheem or whatever HVAC brand might be in your home, Trane, York
Payment method
visa, check, mastercard, amex, cash, discover
Amenities
ROC 277059
Associations
Better Business Bureau, North American Technician Excellence
Categories
Other Information

Wheelchair Accessible: Yes

Reviews

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KK
Keith K.

09/04/2015

Overall

Up until recently I'd have also given Bob Brown a great score, They're great at doing seasonal checks and the guys are very polite and do that work fine.....but the high ratings stopped when I'm getting dinged first 500 then 600 to correct an error they created. Had a heater unit installed and it worked fantastic. The old Continental A/C unit worked fine but the drip pans were so old the rusted out and no replacement available. That's where things go south with this co. The new A/C unit was piggy backed onto the furnace but the return opening wasn't cut big enough and it put a strain on the blower motor causing problems.. well $500 later they cut the wall again to provide equalization. The rep at the time said the motor needs to be replaced and although promised someone would be out to replace the motor it never happened. called again and rep comes out (without the motor) spends maybe 10 minutes here and says "will let them know and someone will be out Monday" called multiple times on Monday but got the 2 step shuffle from the receptionist and hold time of 15 minutes before no one there to help. finally talked to Manager calls me on Tuesday (says that's when he got the messages) who says they're going to eat some of the cost but will now cost another $600 to replace the motor that their lack of proper installation caused to burn out before it should have, had they done the correct install it probably would still be running correctly. So unfortunately after being a loyal customer for close to 10 years... before you consider using Bob Brown, think about the Plague eating you alive. it's quicker and less painful. Sorry guys you earned this one!

heynoww

03/03/2011

Overall
AWESOME!

I had Brown Brown A\C do a check on my heating and cooling unit, and i have to say the service man was freindly, he had a great attitude and you can tell he truely loved his job. It was AWESOME to see the service man take pride in his work. I reccomended this company to my mother and i will use them from here on out. It fells good to know i have a great company on stand by when ever I need someone.

Details

Phone: (866) 223-1781

Address: 10020 W Santa Fe Dr, Sun City, AZ 85351

Website: Make an Appointment

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