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General Info
With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlett-Packard. It also offers home appliances, including washing machines, dryers, dishwashers, microwaves and refrigerators. Best Buy provides various shipping and delivery options. The company operates more than 700 stores and maintains a location in Tucson, Ariz.
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Brands
Boston Acoustics, apple, at&t, ipad, iphone, refrigerators, samsung, sprint, verizon
Payment method
master card, visa, all major credit cards, paypal, amex, company card, diners club, discover, cash, check, debit
Neighborhood
Sewell
Categories
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Reviews

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J. S.

03/03/2018

Overall
Selection
Service

If we could give it 6 stars, we would! Came in to pre-order the Samsung Galaxy S9 plus and it was not easy as we thought it was. But we worked with mobile sales associate Pedro, who was an awesome salesman! Kudos to Pedro for his professionalism, patience and friendliness. He went above and beyond to not just to make a sell, but he wanted to make sure we got what we came for and left happy. It's been a long time since Wev'e been to this location and we were so glad we had a very positive experience coming back here. This location is definitely recommended for shopping!

OldPuebloBill

11/12/2011

Provided by Citysearch
Overall
Extremely Poor Customer Service

I recently stopped by the Best Buy store on Broadway in Tucson to purchase a remote control for my TV. I went back to the TV section, couldn't find the remotes and noticed two Best Buy employees standing together talking. I approached them and noticed they were comparing cell phones, contact lists on their phones I think. I started to ask where the remotes were, and one employee held a finger up to me as if to say ""just a moment, wait till we're down socializing, them we'll help you if we feel like it"". I walked past them, asked a third employee where the remotes were and he grunted and pointed to the remote section. HORRIBLE CUSTOMER SERVICE!! I should have been assertive and confronted the ""finger"" dude immediately, but I was quite simply shocked at his rudeness. Next time, if there is a next time after this experience, I will confront any such bad customer service. In fact, I'm going to contact Best Buy right now and complain directly.

soulcandybt

12/10/2007

Overall
employees were very friendly a...

employees were very friendly and knowlegable and the store was very orderly and clean. pretty good prices too.

Details

Phone: (520) 745-0209

Address: 6025 E Broadway Blvd, Tucson, AZ 85711

Website: https://stores.bestbuy.com/az/tucson/6025-e-broadway-blvd-198.html/?ref=NS&loc=ns100

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