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Brenda R.



Absolute WORST service I have ever received. My party came in at 9:15 and when we asked about biscuits the assistant manager basically said we're closing with a shrug! My order was brought out with what looked like burned blood all over the bacon. I was min shock and asked the waitress why they would even serve my food on what look to be a dirty plate/with burned blood. The assistant manager was very rude when I politely voiced my complaint. He was basically like, do you want it or not. When I asked for a substitution because according to him, we couldn't get any fresh biscuits (even though he agreed the ones served to us were bad quality) I could not substitute the biscuits that came with my order for a pancake. After very rudely stating he would charge me for a full order of pancakes and would not substitute the biscuits that came with my order, I opted to cancel the order. The waitress came back and said she couldn't believe he was so rude and apologized on his behalf because she said he was new. I will NEVER eat at that particular Cracker Barrel again. I am a regular in Jonesboro, AR and have never been treated with such rudeness or witnessed such pride in management. The waitress also gave me several people to contact. I have a picture of the plate and will be sharing it with the district manager this week as well as social media! This location is in trouble if he is to remain the person handling customers.



Provided by Citysearch
Great Vegetable Plate!

I enjoy the catfish, the chicken, and the steaks. Next to Barnhill's Country Buffet, I find this to be the best country cooking in the Memphis area.



Provided by Citysearch

Great country biscuits and gravy. Plenty of food served and a wonderful selection.



Provided by Citysearch
great food

Very good food, can't be beat for breakfast. Store makes for nice shopping while waiting to be seated.



Provided by Citysearch
nite feeder

service is excellent, atmosphere is what is expected for a chain restaurant. food is too heavily seasoned with what is assumed to be a ""liquid ham smoke"" which is overbearing at times, especially in the vegetables.



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worst ever

Sory food service was slow. Tried several time, would never go again!!!!



Provided by Citysearch

I love everything about Cracker Barrel restaurants. The food is very good, the gift shop is marvelous and the atmosphere and service are good too.
I would recommend this restaurant to all my friends and family.



Provided by Citysearch
good grub for your breakfast

Cracker Barrel is great for breakfast food and also the country store compells you to buy something too.



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Huuummm good

I'am a country boy ,I know how food is suppose too taste, Cracker Barrel does a great job.


Phone: (870) 733-0469

Address: 1600 N 6th St, West Memphis, AR 72301


More Info

General Info
Cracker Barrel Old Country Store is a chain of family restaurants with one of its locations in West Memphis, Ark. The restaurant offers home-style country food and serves breakfast, lunch and dinner. Its breakfast menu includes ham, muffins, grits, crab, biscuits, pancakes and beverages. The restaurant has a retail store that sells various collectibles, housewares, crafts, toys and candies. It additionally serves orange, tomato, grapefruit and cranberry juices. The restaurant s dessert menu includes baked apple dumplings, sundaes, and fruit and chocolate cobblers with ice cream. Its vegetables and side dishes include whole kernel corn, sweet whole baby carrots, pinto beans, turnip greens and steak fries.
Extra Phones

Phone: (870) 733-9265

Fax: (870) 733-9265

TollFree: (800) 333-9566

Payment method
amex, check, company card, debit, diners club, discover, master card, travelers checks, visa, all major credit cards
Price Range
Other Information

Parking: Lot, Private

Wi-Fi: No

Bike Parking: Yes

Attire: Casual

Good For Family: Yes

Good For Groups: Yes

Cuisines: Southern, Soul, Chicken, Family Style, American, Breakfast, Brunch & Lunch

Alcohol: No

Takes Reservations: No

Outdoor Seating: No

Price Range : Below Average

Good for Kids: Yes

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